2016 Ram 3500 Technical Service Bulletins

490 technical service bulletins (TSBs) are on record for the 2016 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10074922Mar 30, 2016Electrical system. Summary to be provided on a future date.
• 10140218Mar 23, 2016Transmission and drivetrain. Actuator Motor, Front Axle Locker If you are replacing the front axle locker actuator on a D2, DD or DJ truck for any warranty concern on a 2016 model year only vehicle please call Dennis Battle at cell (734) 231-1540 prior to the repair. If Dennis cannot be reached within 15 minutes then proceed with the repair.
• 10140217Mar 23, 2016Fuel system. Urea tank shell Trucks equipped with a 6.7L Cummins Turbo Diesel only; If vehicle comes in with a P207F DTC, record the following information to be shared with the engineer.
• 10140211Mar 22, 2016Seats, Latches, locks and linkages. Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock.
• 10142203Mar 15, 2016Electrical system, Equipment. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. ·…
• 10140234Mar 11, 2016Exterior lighting, Electrical system. Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM…
• 10235028Mar 10, 2016Exterior lighting. Headlamp Bulb
• 10139824Mar 9, 2016Transmission and drivetrain. Rear Crank Shaft Oil Seal and retainer plate For Cummins engines only If replacing Rear Main Seal for oil leak, replace seal and retainer as a set. Please do not disturb seal in retainer.~ Cummins Engineering is currently investigating the root cause of the oil leak concern. If there are any questions, please contact Chad Eichbrecht at cell (248) 309-2695 If you do not receive a response within 15 minutes, please…
• 10219705Mar 5, 2016Body and structure. An insufficient urethane bead around the metal bracket results in water leaking into the vehicle at one or both of the front corners of the sunroof.
• 10209556Mar 5, 2016Visibility (wipers, defrost, mirrors). An insufficient urethane bead around the metal bracket results in water leaking into the vehicle at one or both of the front corners of the sunroof.
• 10140238Mar 5, 2016Visibility (wipers, defrost, mirrors). Sunroof Water Leak Replace sunroof glass to repair a water leak from the sunroof. An insufficient urethane bead around the metal bracket results in water leaking into the vehicle at one or both of the front corners of the sunroof.
• 10074999Mar 5, 2016Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10215059Feb 5, 2016Engine cooling. This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
• 10121930Jan 26, 2016Electrical system, Equipment. Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: · Radio display screen intermittently may go blank. · Radio display screen may lock up. · Back up display may not turn off. · Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. · Korean language was not supported (APAC - Korea…
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10121922Jan 26, 2016Electrical system, Transmission and drivetrain. Powertrain Control Module If a PCM/ECM is being replaced due to liquid being present inside of the PCM/ECM electrical connector(s) on a 2015-2016 model year 5.7L Hemi DS, D2, DD, DJ or DX truck, please call Lou Nigro at cell (810) 293-3858. If no response is received within 15 minutes, please continue with repair.~
• 10119635Jan 15, 2016Electrical system, Transmission and drivetrain. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience one or more of the following conditions: · A harsh 1-2 upshift. · Excessive gear shifting.
• 10121914Jan 8, 2016Transmission and drivetrain, Electrical system. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience one or more of the following conditions: · A harsh 1-2 upshift. · Excessive gear shifting.
• 10121913Jan 8, 2016Transmission and drivetrain, Electrical system. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience one or more of the following conditions: · A harsh 1-2 upshift. · Excessive gear shifting.
• 10160053Dec 18, 2015Transmission and drivetrain, Electrical system. Flash: 5.7L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. A small number of customers may experience one or more of the symptoms/conditions listed below or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Codes (DTCs) have been set. If…
• 10159998Dec 16, 2015Vehicle speed control. Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
• 10218012Dec 10, 2015Brakes, Seat belts, Electrical system. Anti Lock Brake (ABS) Module System Enhancements.
• 10215046Dec 10, 2015Brakes. Anti Lock Brake (ABS) Module System Enhancements.
• 10160034Dec 10, 2015Brakes, Electrical system, Electronic stability control. Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software. The customer may describe the Electronic Stability Control (ESC) Warning lamp is illuminated on the instrument cluster. Upon further inspection, the technician may find the following Diagnostic Trouble Code (DTC): C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic…
• 10160012Dec 2, 2015Transmission and drivetrain. Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. NOTE: This bulletin fixes all vehicles listed and also contains an optional software path for situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle…
• 10218138Nov 17, 2015Electrical system. This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest
• 10215172Nov 17, 2015Electrical system. This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest
• 10159965Nov 17, 2015Equipment, Electrical system. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or…
• 10159942Nov 17, 2015Electrical system, Equipment. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or…
• 10159941Nov 17, 2015Engine, Transmission and drivetrain. Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): P2610 - PCM Internal Engine Off Timer Performance set in the…
• 10074951Nov 17, 2015Electrical system. Summary to be provided on a future date.
• 10159935Nov 13, 2015Equipment, Electrical system. RA1 Radio Enhancements This bulletin involves updating the software on the RA1 Radio. A customer may experience, one or more of the following conditions: ? Radio may reset, turn itself off and then back on again. All Symptom Listed Below Are For 2013 Vehicles Only: ? Radio may be muted.
• 10151698Oct 28, 2015Steering. Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015…
• 10151697Oct 23, 2015Body and structure. Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015…
• 10151696Oct 23, 2015Engine. Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using…
• 10151695Oct 22, 2015Equipment. Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open…
• 10151694Oct 19, 2015Air bags. Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to…
• 10151693Oct 19, 2015Fuel system. Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any…
• 10151699Oct 18, 2015Equipment. Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return…
• 10151700Oct 17, 2015Brakes. Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17…
• 10217408Oct 14, 2015Transmission and drivetrain, Fuel system. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? U110E-Lost Ambient…
• 10216170Oct 14, 2015Engine cooling, Electrical system, Transmission and drivetrain. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? U110E-Lost Ambient…
• 10151754Oct 14, 2015Visibility (wipers, defrost, mirrors). Windshield Wiper Blade/Element Maintenance
• 10151751Oct 14, 2015Transmission and drivetrain. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? U110E-Lost Ambient…
• 10058844Oct 14, 2015Equipment, Engine. 2016 ram 2500 pickup; ram 3500 pickup: customers may experience a malfunction indicator lamp illumination. Procedure on reprogramming engine control module/powertrain control module with latest software available
• 10151692Oct 12, 2015Equipment. Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to…
• 10151691Oct 12, 2015Equipment. Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN…
• 10151690Oct 6, 2015Fuel system, Equipment. Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors.
• 10151689Oct 6, 2015Latches, locks and linkages. Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015…
• 10149036Aug 27, 2015Body and structure. Molding Sill-Rear

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