2017 Ram 3500 Technical Service Bulletins

394 technical service bulletins (TSBs) are on record for the 2017 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10176530May 12, 2020Fuel system, Engine cooling. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
• 10176570May 9, 2020Suspension, Equipment, Electrical system. Rear Axle Vibration, Shudder Or Chatter This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration. The customer may describe the following: A chatter, shudder, or vibration from the rear axle during turns. This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to…
• 10175743Apr 30, 2020Equipment, Body and structure. Disinfectant Solution Recommended for COVID-19
• 10175691Apr 28, 2020Electrical system. C0020-01-abs pump motor control - general electrical failure
• 10175735Apr 22, 2020Equipment, Electrical system. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10175733Apr 21, 2020Fuel system. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
• 10175677Apr 18, 2020Electrical system. Valve Body Pressure Testing Plug Inspection
• 10175674Apr 17, 2020Steering. Hands On Steering Wheel Message In EVIC
• 10175618Apr 15, 2020Electrical system, Equipment. RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm). Notify independant repair facilities when they order valve body.
• 10175611Apr 1, 2020Electrical system, Engine cooling, Fuel system. MODULE, Anti-Lock Brake System If ordering ECU PN 68347098AB or later to repair a C0020-01 ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE, The HCU Hydraulic Control Unit can be replaced alone for this DTC. For any other DTC's follow published diagnostics.
• 10175501Mar 27, 2020Vehicle speed control. Speed Control Operates Intermittently
• 10175088Mar 27, 2020Vehicle speed control. Speed Control Operates Intermittently
• 10174168Mar 27, 2020Electrical system, Equipment. Speed Control Operates Intermittently
• 10175475Mar 6, 2020Suspension. Chatter, Shudder, or Vibration From Rear Axle During Turns
• 10175063Mar 6, 2020Suspension. Chatter, Shudder, or Vibration From Rear Axle During Turns
• 10174143Mar 6, 2020Suspension. Chatter, Shudder, or Vibration From Rear Axle During Turns
• 10175470Mar 5, 2020Visibility (wipers, defrost, mirrors). Single Pop Noise From Rear Of Sunroof While Opening
• 10175058Mar 5, 2020Visibility (wipers, defrost, mirrors). Single Pop Noise From Rear Of Sunroof While Opening
• 10174138Mar 5, 2020Back-over prevention (rear camera). Single Pop Noise From Rear Of Sunroof While Opening
• 10173332Feb 28, 2020Engine. Intermittent Engine Buck, Surge, or Misfire.
• 10173328Feb 26, 2020Electrical system, Equipment. Key Programming, Security Pin Request, Pin Invalid
• 10173279Feb 19, 2020Equipment, Transmission and drivetrain. CASE ASSEMBLY, Differential For concern of shudder/chatter/vibration from the rear axle that is more prominent during turns and customer has the following: 1) Limited Slip Differential 2) No record of rear axle oil being serviced in the last 20,000 miles 3) No apparent damage to the axle/differential case or differential case internal gears Service the rear axle oil with new and test drive to see if condition is…
• 10173314Feb 12, 2020Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10173313Feb 12, 2020Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Appears Loose Or Shakes
• 10170314Dec 11, 2019Suspension. Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed.
• 10170382Dec 6, 2019Equipment. RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
• 10220113Nov 28, 2019Transmission and drivetrain, Back-over prevention (rear camera), Air bags…. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only).
• 10169261Nov 28, 2019Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only).
• 10220059Nov 21, 2019Equipment. Revised Customer Satisfaction Notification VB3 ? Navigation Flash
• 10169207Nov 21, 2019Equipment. Revised Customer Satisfaction Notification VB3 ? Navigation Flash
• 10220101Nov 20, 2019Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Nov 20, 2019Body and structure. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220098Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10220097Nov 20, 2019Equipment, Body and structure. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10169249Nov 20, 2019Equipment, Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169247Nov 20, 2019Equipment. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10169246Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10169245Nov 20, 2019Body and structure. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10220063Nov 13, 2019Equipment, Electrical system. RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
• 10169211Nov 13, 2019Equipment. RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
• 10220078Nov 2, 2019Electrical system, Equipment. RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
• 10169226Nov 2, 2019Equipment. RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
• 10220071Nov 1, 2019Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10169219Nov 1, 2019Fuel system, Engine. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10168382Oct 11, 2019Equipment. RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method.
• 10166598Aug 28, 2019Equipment, Electrical system. Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
• 10166537Aug 7, 2019Equipment. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
• 10162509May 30, 2019Brakes. PadKit- Front Disc Brake
• 10162508May 30, 2019Brakes. PadKit- Front Disc Brake
• 10162513May 29, 2019Equipment. Warranty Operations Newsletter ? Volume 5, Issue 5

← All problems reported for the 2017 Ram 3500