2021 Ram 3500 Technical Service Bulletins

585 technical service bulletins (TSBs) are on record for the 2021 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10190630Mar 13, 2021Equipment. SXM Channels Inoperative Above Channel 450
• 10220951Mar 10, 2021Wheels. Incorrect Rear Wheel Center Cap Installed This bulletin involves inspecting and replacement of the rear wheel center caps,if required. The customer/dealer may notice: The center caps on the rear wheels are chrome but they should be black.
• 10190698Mar 10, 2021Wheels. Incorrect Rear Wheel Center Cap Installed This bulletin involves inspecting and replacement of the rear wheel center caps,if required. The customer/dealer may notice: The center caps on the rear wheels are chrome but they should be black.
• 10220835Mar 3, 2021Back-over prevention (rear camera), Visibility (wipers, defrost, mirrors). CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent…
• 10190582Mar 3, 2021Back-over prevention (rear camera). CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent…
• 10220563Feb 19, 2021Seats. Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
• 10188767Feb 19, 2021Electrical system, Seats. Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
• 10220556Feb 17, 2021Back-over prevention (rear camera). Radio Display Is Black After Replacing The Rear View Camera
• 10188760Feb 17, 2021Equipment. Radio Display Is Black After Replacing The Rear View Camera
• 10220548Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10188752Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10220546Feb 12, 2021Back-over prevention (rear camera). Backup Camera has Black Screen with ?Check Entire Surroundings? Message
• 10188750Feb 12, 2021Back-over prevention (rear camera), Equipment. Backup Camera has Black Screen with ?Check Entire Surroundings? Message
• 10215890Jan 22, 2021Seat belts. RKE Does Not Unlock The Doors After A Remote Start Event
• 10187069Jan 22, 2021Latches, locks and linkages. RKE Does Not Unlock The Doors After A Remote Start Event
• 10215891Jan 21, 2021Equipment. Transmission Slip/Flare During With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.
• 10215881Jan 21, 2021Brakes. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
• 10187070Jan 21, 2021Transmission and drivetrain. Transmission Slip/Flare During With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.
• 10187060Jan 21, 2021Engine cooling. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
• 10215879Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10215872Jan 16, 2021Wheels, Lane departure, Visibility (wipers, defrost, mirrors), Steering, Other…. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
• 10187058Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10187051Jan 16, 2021Electrical system, Steering. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
• 10215833Jan 13, 2021Equipment, Visibility (wipers, defrost, mirrors). WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10187012Jan 13, 2021Visibility (wipers, defrost, mirrors). WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10215852Jan 7, 2021Steering, Equipment, Visibility (wipers, defrost, mirrors), Electrical system…. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
• 10187031Jan 7, 2021Steering, Lane departure. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
• 10187650Dec 9, 2020Latches, locks and linkages, Equipment. The Doors Will Not Unlock Using The Fob After A Remote Start Event
• 10187644Dec 3, 2020Electrical system, Visibility (wipers, defrost, mirrors). Driver Or Passenger Power Windows Do Not Go Up Or Down
• 10187603Dec 2, 2020Visibility (wipers, defrost, mirrors), Equipment, Electrical system. Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not…
• 10187638Dec 1, 2020Electrical system, Visibility (wipers, defrost, mirrors). Driver Or Passenger Power Windows Do Not Go Up Or Down
• 10224048Nov 20, 2020Electrical system. Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted
• 10184426Nov 20, 2020Electrical system, Engine. Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted
• 10224030Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10221787Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…

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