2021 Ram 3500 Technical Service Bulletins

585 technical service bulletins (TSBs) are on record for the 2021 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10223313May 26, 2021Fuel system. Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
• 10223229May 26, 2021Equipment. TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only. Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to…
• 10223227May 26, 2021Electrical system. SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. This event data will assist with the root cause analysis of the module. Contact: FCA Redacted Content
• 10198407May 26, 2021Fuel system. Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
• 10198303May 26, 2021Equipment. TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only. Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to…
• 10198301May 26, 2021Transmission and drivetrain. SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. This event data will assist with the root cause analysis of the module. Contact: FCA Redacted Content
• 10230066May 25, 2021Equipment. Radio Reboot Continually
• 10223454May 25, 2021Equipment. Radio Reboot Continually
• 10223294May 25, 2021Equipment. Radio Reboot Continually
• 10198388May 25, 2021Equipment. Radio Reboot Continually
• 10230130May 21, 2021Transmission and drivetrain. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following…
• 10223358May 21, 2021Electrical system, Equipment. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following…
• 10198452May 21, 2021Equipment, Electrical system. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following…
• 10230126May 19, 2021Back-over prevention (rear camera). Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.
• 10230048May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10229993May 19, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
• 10223436May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10223381May 19, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
• 10223354May 19, 2021Electrical system, Equipment. Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.
• 10223276May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10223221May 19, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
• 10198448May 19, 2021Electrical system. Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.
• 10198370May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10198295May 19, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
• 10230089May 18, 2021Transmission and drivetrain. Customer Satisfaction Notification Y17 Transmission Software Update
• 10223477May 18, 2021Transmission and drivetrain. Customer Satisfaction Notification Y17 Transmission Software Update
• 10223317May 18, 2021Transmission and drivetrain. Customer Satisfaction Notification Y17 Transmission Software Update
• 10198411May 18, 2021Transmission and drivetrain. Customer Satisfaction Notification Y17 Transmission Software Update
• 10230118May 14, 2021Electrical system, Body and structure. Flash: Body Control Module (BCM) Diagnostic and System Improvements This bulletin involves reprogramming the BCM with the latest available software. The customer may describe the following: The shifter gets stuck in park.
• 10223346May 14, 2021Electrical system. Flash: Body Control Module (BCM) Diagnostic and System Improvements This bulletin involves reprogramming the BCM with the latest available software. The customer may describe the following: The shifter gets stuck in park.
• 10198440May 14, 2021Electrical system. Flash: Body Control Module (BCM) Diagnostic and System Improvements This bulletin involves reprogramming the BCM with the latest available software. The customer may describe the following: The shifter gets stuck in park.
• 10230032May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10223420May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10223260May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10198354May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10230018May 6, 2021Electrical system, Equipment. Remote Key Fobs Only Work In Close Range
• 10223406May 6, 2021Electrical system. Remote Key Fobs Only Work In Close Range
• 10223246May 6, 2021Electrical system. Remote Key Fobs Only Work In Close Range
• 10198340May 6, 2021Electrical system. Remote Key Fobs Only Work In Close Range
• 10230097May 5, 2021Equipment. Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.
• 10229989May 5, 2021Back-over prevention (rear camera). RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software…
• 10229988May 5, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
• 10223377May 5, 2021Back-over prevention (rear camera), Equipment. RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software…
• 10223376May 5, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
• 10223325May 5, 2021Electrical system. Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.
• 10223217May 5, 2021Back-over prevention (rear camera). RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software…
• 10223216May 5, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
• 10198419May 5, 2021Electrical system. Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.
• 10198291May 5, 2021Back-over prevention (rear camera). RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software…
• 10198290May 5, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

← All problems reported for the 2021 Ram 3500