2021 Ram 3500 Technical Service Bulletins

585 technical service bulletins (TSBs) are on record for the 2021 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10230173Jul 1, 2021Transmission and drivetrain, Equipment. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10221587Jul 1, 2021Transmission and drivetrain. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10212445Jun 30, 2021Suspension. Hub and bearing - wheel
• 10221317Jun 29, 2021Engine cooling. Pending Emissions Recall and REQUIRED Customer Communication - Ram Heavy Duty/Chassis Cab
• 10212444Jun 29, 2021Body and structure, Equipment. Base - floor console
• 10212442Jun 29, 2021Engine cooling. Pending Emissions Recall and REQUIRED Customer Communication - Ram Heavy Duty/Chassis Cab
• 10221352Jun 26, 2021Electrical system. External AC Power Outlet Detaches From the Bezel This bulletin involves inspecting if the external AC power outlet is loose in the frame and repairing if needed Customers may comment on the following: The external AC power outlet is loose in the frame. AC power outlet Detached From Frame/Bezel1 - AC power outlet2 - Outlet Frame
• 10221305Jun 26, 2021Back-over prevention (rear camera). Intermittently Backup Camera Does Not Display Red/Yellow/Green Gridlines Or Center Guideline
• 10212518Jun 26, 2021Equipment, Electrical system. External AC Power Outlet Detaches From the Bezel This bulletin involves inspecting if the external AC power outlet is loose in the frame and repairing if needed Customers may comment on the following: The external AC power outlet is loose in the frame. AC power outlet Detached From Frame/Bezel1 - AC power outlet2 - Outlet Frame
• 10212458Jun 26, 2021Back-over prevention (rear camera). Intermittently Backup Camera Does Not Display Red/Yellow/Green Gridlines Or Center Guideline
• 10212443Jun 24, 2021Latches, locks and linkages. Latch - front door
• 10212446Jun 22, 2021Engine, Engine cooling. Camshaft - intake
• 10212436Jun 21, 2021Engine cooling. Muffler and tailpipe ? Exhaust
• 10221288Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10212447Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10221285Jun 17, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10221284Jun 17, 2021Body and structure. Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10212475Jun 17, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10212451Jun 17, 2021Visibility (wipers, defrost, mirrors). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10212438Jun 17, 2021Visibility (wipers, defrost, mirrors). GLASS - SUNROOF
• 10221332Jun 16, 2021Equipment. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of…
• 10221277Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10212481Jun 16, 2021Equipment, Electrical system. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of…
• 10212473Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10221276Jun 15, 2021Equipment. Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
• 10212437Jun 14, 2021Engine cooling. Tube - turbo water feed
• 10221258Jun 8, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10221322Jun 3, 2021Electrical system. Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.
• 10212479Jun 3, 2021Equipment, Electrical system. Flash: Amplifier AMP Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the instrument panel mounted speakers.
• 10221226Jun 2, 2021Electrical system. INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the leather defect to FCA Redacted Content.
• 10230078May 28, 2021Equipment. Radio Reboot Continually
• 10230070May 28, 2021Equipment. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10223466May 28, 2021Other or unknown. Radio Reboot Continually
• 10223458May 28, 2021Transmission and drivetrain. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10223306May 28, 2021Equipment. Radio Reboot Continually
• 10223298May 28, 2021Back-over prevention (rear camera). Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10198400May 28, 2021Equipment. Radio Reboot Continually
• 10198392May 28, 2021Suspension. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10230142May 27, 2021Equipment, Exterior lighting. Oil Control Valve Connector Not Seated This bulletin involves inspecting the oil control valve connector and possibly seating the connector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0013 - Bank 1 Camshaft 2 Position Actuator Circuit Open.
• 10230075May 27, 2021Back-over prevention (rear camera). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10223463May 27, 2021Visibility (wipers, defrost, mirrors). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10223370May 27, 2021Engine cooling. Oil Control Valve Connector Not Seated This bulletin involves inspecting the oil control valve connector and possibly seating the connector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0013 - Bank 1 Camshaft 2 Position Actuator Circuit Open.
• 10223303May 27, 2021Back-over prevention (rear camera). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10198397May 27, 2021Visibility (wipers, defrost, mirrors). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10230085May 26, 2021Fuel system. Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
• 10230001May 26, 2021Equipment. TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only. Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to…
• 10229999May 26, 2021Electrical system. SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. This event data will assist with the root cause analysis of the module. Contact: FCA Redacted Content
• 10223473May 26, 2021Fuel system. Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
• 10223389May 26, 2021Suspension. TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only. Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to…
• 10223387May 26, 2021Transmission and drivetrain, Electrical system. SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. This event data will assist with the root cause analysis of the module. Contact: FCA Redacted Content

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