2023 Ram 3500 Technical Service Bulletins

375 technical service bulletins (TSBs) are on record for the 2023 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10251870Jan 25, 2024Electrical system. Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a…
• 10251794Jan 25, 2024Visibility (wipers, defrost, mirrors). Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
• 10251856Jan 18, 2024Equipment. Battery No Start, Jump Start, Tow-In Complaints Customer may experience one or more of the following: ? No start, jump start, or tow-in. ? Engine Stop Start (ESS) is inoperable.
• 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10251828Jan 6, 2024Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates Customers may experience one or more of the following: ? "Service Transmission" message in the Instrument Cluster panel (IPC). ? Erratic shift bump felt/heard. ? Transmission stuck in seventh gear. ? Inability to accelerate. ? Not enough power to tow. This bulletin involves reprogramming the TCM with the latest available software.
• 10248960Nov 30, 2023Electrical system, Brakes, Back-over prevention (rear camera), Other or unknown. Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep…
• 10248903Nov 30, 2023Equipment. Radio Navigation Displays Message ?No Maps Available?
• 10248959Nov 29, 2023Electrical system. Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? Lower than expected fuel economy when vehicle is lightly loaded, operating in stop and go traffic and at lower speeds. ? Long cranking / extended starting times. This bulletin involves reprogramming the PCM with the latest available software.
• 10248847Nov 20, 2023Suspension. AIR SUSPENSION COMPRESSOR ASSE When servicing a 23 model year Ram 2500/3500 - Service Air Suspension Light On (DTC C2202-00)~ Prior to replacing for a C2202-00 (Original VIN mismatch) contact engineer FCA REDACTED CONTENT~ If no response in 15 minutes proceed with repair.~ ~ Please replace the ASCM for this DTC and do not reset the module. Hold it for parts return~
• 10248882Nov 18, 2023Equipment. Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
• 10248928Nov 15, 2023Back-over prevention (rear camera), Brakes, Electrical system. Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep…
• 10248912Nov 15, 2023Equipment. Transportation Bulletin T-23-01 Dealer Cleaning Program - 2023 - 2024 RAM Trucks - DJ, D2, DF, DD, DP, DS Models (Mexico RAM Built Trucks Only)
• 10248909Nov 15, 2023Equipment. FCA Caribbean Transportation Bulletin IT-23-01 Dealer Cleaning Program - 2023 - 2024 RAM Trucks - DJ, D2, DF, DD, DP, DS Models (Mexico RAM Built Trucks Only)
• 10248872Nov 10, 2023Equipment. Audio Muted During A CarPlay Or Android Auto Phone Call
• 10248966Nov 8, 2023Engine cooling. PSU Oil Pump Assy
• 10248841Nov 6, 2023Brakes. brake hydroboost When replacing the Hydrobooster Assembly for a warrantable concern, please save the removed unit and call FCA REDACTED CONTENT for a FasTrack part return. ~ If no response in 15 minutes, proceed with repair. Please leave the last 8 of VIN, plus vehicle mileage, and dealer code.
• 10248861Nov 3, 2023Equipment. Uconnect 5 Voice Recognition Options
• 10248855Nov 1, 2023Engine cooling. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P2580 ? Turbocharger Speed Sensor Circuit Low, Set.
• 10247447Oct 21, 2023Equipment. Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
• 10247444Oct 21, 2023Back-over prevention (rear camera). SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
• 10247463Oct 18, 2023Electrical system. FCA Caribbean Warranty Bulletin ID-22-10 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 - 2024 Ram 2500 Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chassis (DP) (Rev. C)
• 10247462Oct 18, 2023Electrical system. Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 - 2024 Ram 2500 Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chassis (DP) (Rev. C)
• 10247435Oct 5, 2023Back-over prevention (rear camera). Humming Noise Through Speakers While Vehicle Is Off
• 10248579Sep 26, 2023Lane departure. Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
• 10244418Sep 26, 2023Equipment. Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
• 10244356Sep 20, 2023Suspension. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10248570Sep 19, 2023Seats. 2nd Row Center Seat Lazy Or Slow When Folding.
• 10248509Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10248508Sep 15, 2023Visibility (wipers, defrost, mirrors). Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements…
• 10244348Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244347Sep 15, 2023Visibility (wipers, defrost, mirrors). Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements…
• 10248560Sep 13, 2023Equipment. Radio Shutting Off Due to Hot Display
• 10244399Sep 13, 2023Equipment. Radio Shutting Off Due to Hot Display
• 10248556Sep 9, 2023Electrical system. Wireless Qi Charger Not Charging
• 10244395Sep 9, 2023Equipment. Wireless Qi Charger Not Charging
• 10248592Sep 1, 2023Equipment. Aisin k1 snap ring replacement
• 10244431Sep 1, 2023Transmission and drivetrain. Aisin k1 snap ring replacement
• 10243293Aug 31, 2023Equipment, Electrical system. Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss.
• 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10243186Aug 26, 2023Tires. The technician and owner would like to add a tire pressure monitoring system to a cab chassis vehicle.
• 10243184Aug 25, 2023Wheels. C003A-2F Right Rear Wheel Speed Sensor, C0037-2F Left Rear Wheel Speed Sensor Diagnostic Trouble Codes (DTCs) Set While Driving With Payload Or Trailer Towing.
• 10243271Aug 24, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change
• 10243176Aug 23, 2023Equipment. SiriusXM (SXM) Advertisements Pop Up On Radio
• 10243266Aug 19, 2023Transmission and drivetrain. K1 Clutch Snap Ring Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: ? The transmission will not shift into/or out of 1st - 4th…
• 10243164Aug 17, 2023Transmission and drivetrain. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0944 ? Loss of Hydraulic Pump Prime, and P0868 ? Transmission Fluid Pressure Low, Set.
• 10243098Aug 17, 2023Transmission and drivetrain. PUMP ASSY AND REACTION SHAFT 2023 DJ & D2: If DTCs P0944 and P0868 are present, do not replace the torque converter or internal transmission components. Refer to SOL Publication S2321000007.
• 10243254Aug 16, 2023Equipment. Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.
• 10243157Aug 9, 2023Back-over prevention (rear camera). Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
• 10243232Aug 3, 2023Equipment, Electrical system. Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. ? Wireless Phone interface freezes after User accepts incoming call when in a conference call. ? System switches to Wireless after key cycle, profile change, theme change, or theme mode change. ?

← All problems reported for the 2023 Ram 3500