2023 Ram 3500 Technical Service Bulletins

375 technical service bulletins (TSBs) are on record for the 2023 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10243136Aug 2, 2023Other or unknown, Equipment. Radio Resets Intermittently After A Screech Or Buzz Sound
• 10244163Aug 1, 2023Equipment. WiFi Hotspot does not work.
• 10243224Aug 1, 2023Equipment. Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.
• 10242717Jul 27, 2023Equipment. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10242765Jul 26, 2023Engine cooling. Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.
• 10242813Jul 18, 2023Electrical system. Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at startup. ? Uconnect Box Error or Requires Service Message. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email).
• 10242706Jul 17, 2023Brakes, Electrical system. PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
• 10242811Jul 15, 2023Electrical system. Flash: Body Control Module (BCM) Updates Customers may experience the following: ? Unable to turn the Electronic Stability Control (ESC) OFF. This feature is ON by default. This bulletin involves reprogramming the BCM module with the latest available software.
• 10242752Jul 15, 2023Electrical system. USB Hub In-Operable
• 10242750Jul 14, 2023Equipment. Wireless Qi Charger Not Charging
• 10242795Jul 12, 2023Engine cooling. 6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.
• 10242792Jul 11, 2023Electrical system. Flash: Global Telematics Box Module (TBM) Update to 5.39.1 The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Uconnect Mobile App trunk status showing as closed when trunk is open. ? Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile…
• 10242790Jul 11, 2023Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Cruise control inoperative. This bulletin involves reprogramming the PCM with the latest available software.
• 10242737Jul 11, 2023Equipment. Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
• 10242841Jul 7, 2023Back-over prevention (rear camera), Suspension, Steering, Electronic stability…. Front suspension squeaking noise when turning the steering wheel.
• 10242784Jul 7, 2023Suspension. Noise When Turning The technician or customer may notice the following: ? Front suspension squeaking noise when turning the steering wheel. This bulletin involves creating a space between two frame sections and adding wax.
• 10241146Jun 30, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
• 10241134Jun 29, 2023Electrical system. Electronic Vehicle Information Center (EVIC) Switch Inoperative The customer may experience one or more of the following: ? Steering Wheel EVIC Switch used to Navigate Cluster Menu is Inoperative. ? No Illumination. ? No Response to button press. This bulletin involves performing a power reset to activate/awaken the EVIC buttons.
• 10241050Jun 28, 2023Electrical system, Equipment. FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. B)
• 10241049Jun 28, 2023Electrical system, Equipment. Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. F)
• 10241121Jun 24, 2023Transmission and drivetrain, Engine cooling. Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.
• 10241148Jun 23, 2023Visibility (wipers, defrost, mirrors), Electrical system. Power wndow switch passenger
• 10241058Jun 21, 2023Electrical system, Equipment. Customer Satisfaction Notification 70A - Radio Date/Time Update
• 10241101Jun 17, 2023Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? Longer crank time than normal. ? Transmission overheat conditions with a message displayed in cluster stating "Transmission oil temperature is too hot". This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.
• 10241089Jun 15, 2023Suspension. Noise When Turning The technician or customer may notice the following: ? Front suspension squeaking noise when turning the steering wheel. This bulletin involves creating a space between two frame sections and adding wax.
• 10241065Jun 6, 2023Engine cooling, Electrical system. Engine Control Module (ECM) Capacitor Leak Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0642 - Sensor Reference Voltage 1 Circuit Low. ? P0652 - Sensor Reference Voltage 2 Low. ? P06D3 - Sensor Reference Voltage 5 Circuit Low. ? P0102 - Mass Air Flow…
• 10240000May 18, 2023Equipment. B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.
• 10239957May 18, 2023Engine cooling. Water Quality When Mixed With Engine Coolant
• 10240030May 12, 2023Engine cooling. Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
• 10236969Apr 25, 2023Visibility (wipers, defrost, mirrors). Mirror
• 10236873Apr 22, 2023Electrical system. Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
• 10236871Apr 20, 2023Electrical system. Ambient Temperature Sensor Servicing.
• 10236804Apr 20, 2023Equipment. 3.5 INCH - SPEAKER ASSY P2 Before ordering a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at…
• 10236869Apr 19, 2023Transmission and drivetrain, Engine cooling. Ratchet Type Click, Clicking Noise Heard In Four Wheel Drive (4WD) While Turning.
• 10236933Apr 15, 2023Engine cooling, Equipment. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10236908Apr 13, 2023Electrical system. Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: ? When customer turn on the vehicle after deep sleep, wrong splash screen appears. This bulletin involves reprogramming the IPC with the latest available software.
• 10236857Apr 7, 2023Electrical system. Uconnect Box Error Message With Active Or Stored Diagnostic Trouble Codes (DTC) B22A9-96, B1570-93, B1E21-96
• 10236967Apr 5, 2023Equipment. Fca caribbean warranty operations newsletter
• 10236799Apr 4, 2023Visibility (wipers, defrost, mirrors), Electrical system. Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. 2- Swap the switch with the issue with the other side. This switch is used in both rear doors. If after the swap the issue is now present at the other door and the original door position no longer has the issue, replace…
• 10247955Feb 16, 2023Back-over prevention (rear camera). Uconnect Box Require Service Message
• 10234428Feb 16, 2023Electrical system. Uconnect Box Require Service Message
• 10248019Feb 14, 2023Brakes, Wheels, Back-over prevention (rear camera), Other or unknown…. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ?…
• 10234492Feb 14, 2023Back-over prevention (rear camera), Wheels, Brakes, Steering, Other or…. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ?…
• 10234420Feb 14, 2023Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10247938Feb 2, 2023Back-over prevention (rear camera), Wheels. Ratchet Type Click Noise Heard In Four Wheel Drive (4WD) While Turning.
• 10247969Feb 1, 2023Electrical system. Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. B)
• 10234442Feb 1, 2023Electrical system. Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. B)
• 10231807Jan 26, 2023Back-over prevention (rear camera). Radio Over The Air Updating to S26.17 Software Version Battery drain on vehicle after connecting wiTECH to vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.17. NOTE: National launch for this FOTA…
• 10231741Jan 25, 2023Back-over prevention (rear camera). Backup Camera Blue Screen After Flat Bed Install
• 10231739Jan 24, 2023Equipment. Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting Falsely.

← All problems reported for the 2023 Ram 3500