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EnginePart report

2017 Ram Promaster City Engine Problems

Complaints
8about this part
Share
42%of 19 total for the year
Median mileage
30,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the engine of the 2017 Ram Promaster City, 42% of the 19 complaints for this model year. Where a mileage was given, the median is 30,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My van had a recall involving the cooling fan, it was repaired. At approximately 25,000 I had a check engine light, the dealer says it's the thermostat needing replaced ($588.00!!!??? At under 26,000 miles???!!!) the temp gauge always sits right at the halfway mark, this can't be right but they said that's to be expected.”

NHTSA complaint #11403469, filed 2021-03, 25,000 miles

“Newer truck and engine just quit as I was driving along. Lose power steering and power brakes. Luckily on a back road and not going fast. Couldn't get it to restart for 45 minutes, I'm not even sure how I got it to restart but I did. Called dealer where I bought it and they said they couldn't even look at it for 3 weeks?..its a work truck, how I make a living...oy vey .. I have it a local shop now.”

NHTSA complaint #11241135, filed 2019-08, 1 miles

“Oil consumption issue with the engine: there was an extended warranty on the engine but it apparently expired July of last year. I bought the vehicle in April, but the warranty did not show up under any recalls or Carfax report. I discovered the oil consumption problem at the end of July and have been getting the runaround from several dealerships. …”

NHTSA complaint #11645069, filed 2025-02

“Vehicle is failing oil consumption test at 97,571 miles. They are saying it’s burning excessive oil due to failed piston which ran had an open recall for . I’d like my vehicle to be considered for oil consumption test and possible motor replacement.”

NHTSA complaint #11703640, filed 2025-12

“The contact owns a 2017 Ram Promaster City. The contact stated that while coming to a stop, there was gray smoke coming from the exhaust pipe and the engine. The check engine warning light was illuminated. The contact who is a certified mechanic, performed an oil change and became aware that the engine was extremely low on engine oil. The vehicle was taken to the dealer and confirmed that the oil level was extremely. The dealer performed an oil consumption test. The test showed that the vehicle was two full quarts of oil low. …”

NHTSA complaint #11668186, filed 2025-06, 180,000 miles

Related service bulletins

Engine: other model years

YearComplaintsShare of year
2021360%
2018744%
2017842%
2016728%
20151037%

Other parts of the 2017 Ram Promaster City

Other or unknown
5 complaints
Electrical system
4 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Exterior lighting
2 complaints
Fuel system
1 complaints
Lane departure
1 complaints
Body and structure
1 complaints

← All problems reported for the 2017 Ram Promaster City

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology