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EquipmentPart report

2021 Ram Promaster City Equipment Problems

Complaints
1about this part
Share
20%of 5 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 1 complaints about the equipment of the 2021 Ram Promaster City, 20% of the 5 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: Vehicle was parked and the front drivers side latch (attached photo) opened due to gusts of wind. Incident 2 // 9-19-21: When driving approximately 65 mph (cruise control) on Interstate 40 in Arizona, the front passenger side latch released and front passenger side of rooftop tent opened. I could not see that the tent opened while driving but noticed a change in wind noise and also steering control. …”

NHTSA complaint #11433611, filed 2021-09

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
2021120%

Other parts of the 2021 Ram Promaster City

Engine
3 complaints
Exterior lighting
1 complaints
Seat belts
1 complaints

← All problems reported for the 2021 Ram Promaster City

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology