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Ram Promaster CityModel year report

2021 Ram Promaster City Problems

Complaints
5filed with NHTSA
Median mileage
—no mileage reported
Recalls
3campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA crash rating
—no overall rating published
EPA fuel economy
24 mpgcombined, 2.4L 4-cyl FWD · 21 city / 28 hwy

Sources: NHTSA records for the 2021 Ram Promaster City (complaints, recalls, investigations), EPA fuel economy. Report an error

NHTSA recorded 5 consumer complaints for the 2021 Ram Promaster City. The part named most often is engine, with 3 complaints (60% of the total), followed by equipment (1) and exterior lighting (1). NHTSA lists 3 recall campaigns and 62 technical service bulletins for this model year. Engine complaints overlap with 2 technical service bulletins filed under the same part. Equipment complaints overlap with 13 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Equipment: “Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: Vehicle was parked and the front drivers side latch (attached photo) opened due to gusts of wind. Incident 2 // 9-19-21: When driving approximately 65 mph (cruise control) on Interstate 40 in Arizona, the front passenger side latch released and front passenger side of rooftop tent opened. I could not see that the tent opened while driving but noticed a change in wind noise and also steering control. …”

NHTSA complaint #11433611, filed 2021-09

Exterior lighting: “The contact owns a 2021 Ram Promaster City. The contact had initially received a recall notice for NHTSA Campaign Number: 21V728000 (Exterior Lighting). He then called the dealer and was informed that there was an additional recall on the vehicle for NHTSA Campaign Number: 21V699000 (Seat Belts) however, the parts for the recall repair were not yet available. He was informed that if he were to take possession of the vehicle, he would be held liable for any vehicle failure, including any recalls. The vehicle remained in the possession of the dealer and was not serviced. …”

NHTSA complaint #11445565, filed 2021-12

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

20212202220242
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Fuel economy and running cost

EPA ratings for each 2021 Ram Promaster City version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
Promaster City FWD2.4L 4-cyl9-speed automatic212824$2,800

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2021 Ram Promaster City → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 62 on record; the latest 10 are shown.

See all 62 bulletins →

Other model years of the Ram Promaster City

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20215—3—24—Not enough data
201953,2001—24—Not enough data
20181640,0002—24—Falling
20171915,0003—24—Rising
20162537,0003—24Not compared (fewer than 3 comparable model years)Falling
20152737,8003—24Not compared (fewer than 3 comparable model years)Falling

All Ram Promaster City model years

Frequently asked questions

How many NHTSA complaints does the 2021 Ram Promaster City have?

NHTSA recorded 5 consumer complaints for the 2021 Ram Promaster City as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2021 Ram Promaster City is reported most often?

Engine is named most often, in 3 complaints (60% of the total), followed by equipment with 1.

Has the 2021 Ram Promaster City been recalled?

NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2021 Ram Promaster City get?

The EPA rates the 2021 Ram Promaster City (Promaster City, 2.4L 4-cyl) at 24 mpg combined, 21 city and 28 highway, with an estimated annual fuel cost of $2,800 at 15,000 miles a year. Other engine and drive versions are rated differently.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.