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Ram Promaster CityModel year report

2018 Ram Promaster City Problems

Complaints
16filed with NHTSA
Median mileage
40,000miles, 9 complaints with mileage
Recalls
2campaigns on record
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA crash rating
—no overall rating published
EPA fuel economy
24 mpgcombined, 2.4L 4-cyl FWD · 21 city / 28 hwy

Sources: NHTSA records for the 2018 Ram Promaster City (complaints, recalls, investigations), EPA fuel economy. Report an error

NHTSA recorded 16 consumer complaints for the 2018 Ram Promaster City. The part named most often is engine, with 7 complaints (44% of the total), followed by electrical system (3) and exterior lighting (2). 9 of the complaints include a mileage, and 56% of those were filed for vehicles with under 50,000 miles; the median is 40,000 miles. Of all complaints, 1 a fire, according to the filers. NHTSA lists 2 recall campaigns and 221 technical service bulletins for this model year. Engine complaints overlap with 19 technical service bulletins filed under the same part. Electrical system complaints overlap with 37 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Engine: “The low oil sensor does not give any type of warning, message, or store a fault code in the vehicle. This vehicle is normally driven by my wife or daughter. On 2 occasions the vehicle has been in motion coming up to a stop sign and when the brakes were applied the vehicle died and would not restart. After a period of time, approximately 15 minutes in the first case, the vehicle was able to be restarted. The vehicle was taken to the local dodge/Ram dealer. The vehicle was checked for fault codes and none where found, and the vehicle was performing normally at this time. …”

NHTSA complaint #11416060, filed 2021-05, 30,000 miles

Electrical system: “Engine radiator cooling fan siezed up and became very hot. Could start fire as well as overheat engine problem. Problem found on a cool day sitting idling. Vehicle won't be 2 years in service for another 3 months”

NHTSA complaint #11377257, filed 2020-12, 198,000 miles

Exterior lighting: “Rear pulse-with modulation lamps tail light (tail light/brake light lamp) do not come on right away when light is activated. Message is displayed on dashboard that running lights are out. However, after briefly applying brake pedal, message goes away and mentioned above lamp comes on at lower brightness (tail light mode).”

NHTSA complaint #11395512, filed 2021-02, 350 miles

Transmission and drivetrain: “The contact owns a 2018 Ram Promaster. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the engine seized, and the steering wheel seized. The vehicle was started, and the vehicle was driven to the residence. The failure occurred intermittently; however, the failure became a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. …”

NHTSA complaint #11659568, filed 2025-05, 69,900 miles

Mileage when problems were reported

56% of the 9 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 29,000 and 69,900 miles.

22%0–100%10–2533%25–5022%50–750%75–10011%100–15011%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (9 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 40,000 miles.

Complaints by year filed

Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

20192020202152022202320242025
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Fuel economy and running cost

EPA ratings for each 2018 Ram Promaster City version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
Promaster City FWD2.4L 4-cyl9-speed automatic212824$2,800

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2018 Ram Promaster City → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 221 on record; the latest 10 are shown.

See all 221 bulletins →

Other model years of the Ram Promaster City

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20215—3—24—Not enough data
201953,2001—24—Not enough data
20181640,0002—24—Falling
20171915,0003—24—Rising
20162537,0003—24Not compared (fewer than 3 comparable model years)Falling
20152737,8003—24Not compared (fewer than 3 comparable model years)Falling

All Ram Promaster City model years

Frequently asked questions

How many NHTSA complaints does the 2018 Ram Promaster City have?

NHTSA recorded 16 consumer complaints for the 2018 Ram Promaster City as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2018 Ram Promaster City is reported most often?

Engine is named most often, in 7 complaints (44% of the total), followed by electrical system with 3.

Has the 2018 Ram Promaster City been recalled?

NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2018 Ram Promaster City get?

The EPA rates the 2018 Ram Promaster City (Promaster City, 2.4L 4-cyl) at 24 mpg combined, 21 city and 28 highway, with an estimated annual fuel cost of $2,800 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2018 Ram Promaster City reported?

Among the 9 complaints that include a mileage, the median is 40,000 miles and the middle half falls between 29,000 and 69,900 miles; 56% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.