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Ram Promaster CityModel year report

2016 Ram Promaster City Problems

Complaints
25filed with NHTSA
Median mileage
37,000miles, 19 complaints with mileage
Recalls
3campaigns on record
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA crash rating
—no overall rating published
EPA fuel economy
24 mpgcombined, 2.4L 4-cyl FWD · 21 city / 28 hwy

Sources: NHTSA records for the 2016 Ram Promaster City (complaints, recalls, investigations), EPA fuel economy. Report an error

NHTSA recorded 25 consumer complaints for the 2016 Ram Promaster City. The part named most often is electrical system, with 8 complaints (32% of the total), followed by engine (7) and transmission and drivetrain (7). 19 of the complaints include a mileage, and 74% of those were filed for vehicles with under 50,000 miles; the median is 37,000 miles. NHTSA lists 3 recall campaigns and 264 technical service bulletins for this model year. Electrical system complaints overlap with 1 recall campaign and 48 technical service bulletins filed under the same part. Engine complaints overlap with 18 technical service bulletins filed under the same part.

Not compared (fewer than 3 comparable model years). Model years 2008–2023 of the same vehicle that have at least 25 complaints are compared, and a model needs at least 3 of them.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Wheels (1).

Example complaints

Electrical system: “Experiences dangerous stalling and loss of electrical power to engine during driving. This can cause a serious accident. This is specifically a symptom of one of the many recalls supposedly performed on this vehicle already. I believe the recall repair previously was not completed properly because I have experienced this 10 times in the past two weeks.”

NHTSA complaint #11129489, filed 2018-09, 33,000 miles

Engine: “Vehicle unexpectedly shutoff at highway speeds in rush hour traffic, service hill assist, ABS, airbag, check engine and service transmission messages coincided with issue. Vehicle suddenly went into 'limp' mode while accelerating in traffic. Vehicle would not stay in gear.”

NHTSA complaint #11223079, filed 2019-06, 37,000 miles

Transmission and drivetrain: “Last oct./nov. I had to have the left axle cv joint replaced in my Ram Promaster City while in arizona. Yesterday the local dealer informed me that all three parts of this axle now need to be replaced. Both times the local dodge dealer did the work. I am worried about the safety of this vehicle. Both times this happened I was away from home traveling on interstate highways”

NHTSA complaint #11354231, filed 2020-09, 27,000 miles

Mileage when problems were reported

74% of the 19 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 27,000 and 53,000 miles.

16%0–100%10–2558%25–5016%50–755%75–1005%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (19 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 37,000 miles.

Complaints by year filed

Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

201620172018520195202020222024
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Fuel economy and running cost

EPA ratings for each 2016 Ram Promaster City version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
Promaster City FWD2.4L 4-cyl9-speed automatic212824$2,800

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2016 Ram Promaster City → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 264 on record; the latest 10 are shown.

See all 264 bulletins →

Other model years of the Ram Promaster City

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20215—3—24—Not enough data
201953,2001—24—Not enough data
20181640,0002—24—Falling
20171915,0003—24—Rising
20162537,0003—24Not compared (fewer than 3 comparable model years)Falling
20152737,8003—24Not compared (fewer than 3 comparable model years)Falling

All Ram Promaster City model years

Frequently asked questions

How many NHTSA complaints does the 2016 Ram Promaster City have?

NHTSA recorded 25 consumer complaints for the 2016 Ram Promaster City as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2016 Ram Promaster City is reported most often?

Electrical system is named most often, in 8 complaints (32% of the total), followed by engine with 7.

Has the 2016 Ram Promaster City been recalled?

NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2016 Ram Promaster City get?

The EPA rates the 2016 Ram Promaster City (Promaster City, 2.4L 4-cyl) at 24 mpg combined, 21 city and 28 highway, with an estimated annual fuel cost of $2,800 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2016 Ram Promaster City reported?

Among the 19 complaints that include a mileage, the median is 37,000 miles and the middle half falls between 27,000 and 53,000 miles; 74% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.