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Transmission and drivetrainPart report

2016 Ram Promaster City Transmission and drivetrain Problems

Complaints
7about this part
Share
28%of 25 total for the year
Median mileage
38,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 7 complaints about the transmission and drivetrain of the 2016 Ram Promaster City, 28% of the 25 complaints for this model year. Where a mileage was given, the median is 38,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Last oct./nov. I had to have the left axle cv joint replaced in my Ram Promaster City while in arizona. Yesterday the local dealer informed me that all three parts of this axle now need to be replaced. Both times the local dodge dealer did the work. I am worried about the safety of this vehicle. Both times this happened I was away from home traveling on interstate highways”

NHTSA complaint #11354231, filed 2020-09, 27,000 miles

“Cooling fan and relay blew at 46000 miles. Cooling fan bearings went and seized, cooling fan relay no good. Dealer would not warranty because it was over 36000 miles. From what I read on forums, this is a common issue with this van and they are aware of it, yet they have not recalled any. I first discovered this issue while idling in traffic. I called the dealership and they weren't much help, I week later the fan seized and the check engine like came on pushing a code for the fan 2 control system.”

NHTSA complaint #11109543, filed 2018-07, 46,453 miles

“Vehicle unexpectedly shutoff at highway speeds in rush hour traffic, service hill assist, ABS, airbag, check engine and service transmission messages coincided with issue. Vehicle suddenly went into 'limp' mode while accelerating in traffic. Vehicle would not stay in gear.”

NHTSA complaint #11223079, filed 2019-06, 37,000 miles

“Cooling fan failure, cooling fan does not operate after vehicles water temp gets high, vehicle will overheat if stationary ie sitting in traffic 38,000 miles when problem started replace cooling fan relay once already problem not corrected”

NHTSA complaint #11081022, filed 2018-03, 38,000 miles

“The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. …”

NHTSA complaint #11593525, filed 2024-06, 53,000 miles

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2018213%
2016728%
20151556%

Other parts of the 2016 Ram Promaster City

Electrical system
8 complaintsEngine
7 complaintsOther or unknown
3 complaintsElectronic stability control
2 complaintsExterior lighting
2 complaintsVehicle speed control
2 complaintsEngine cooling
1 complaintsSeat belts
1 complaintsBody and structure
1 complaintsWheels
1 complaints

← All problems reported for the 2016 Ram Promaster City

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology