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Transmission and drivetrainPart report

2015 Ram Promaster City Transmission and drivetrain Problems

Complaints
15about this part
Share
56%of 27 total for the year
Median mileage
38,850miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 15 complaints about the transmission and drivetrain of the 2015 Ram Promaster City, 56% of the 27 complaints for this model year. Where a mileage was given, the median is 38,850 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I purchased vehicle used on 2/14/2018. Carfax stated no outstanding recalls. After about one year, very occasionally, when shifting from park to drive, the gear would not engage until the process was repeated. Just recently, while highway driving, both service engine and transmission warning lights appeared on the dash. This was followed by a near total loss of power and an occasional stall. This obviously created a dangerous safety hazard for me and the other drivers in my area. …”

NHTSA complaint #11321463, filed 2020-04, 81,000 miles

“Car was hesitating when starting from a stop. Once in a while the car would jerk back or forward. While driving the check engine light came on and I lost power. The car would only go about 5 MPH. Brought back to dealer where he checked the light code and came back as transmission sensor issue. Dealer reset the code and I was ok for a week. Code came back on while driving. Brought back to dealer and they said they would update the software. After about a week the code came back again. …”

NHTSA complaint #11233237, filed 2019-07, 37,800 miles

“Four times in one day the vehicle transmission and engine warning lights and alarms were activated. Immediately, the vehicle loss power. In one instance, this happened while I was encountering vehicles entering and exiting a highway ramp. The immediate slowing almost caused a collision as vehicles accelerating off the entry ramp and merging into my lane suddenly had to slow or take action to avoid rear ending me. This occurred two more times before I could get the vehicle to the service department. …”

NHTSA complaint #10908741, filed 2016-09, 17,600 miles

“Van loses electrical power when driven and stalls. This is while driving on a city street go straight on the road. This is a off and on issue with this vehicle. It has been to the maintenance shop who could find anything nor codes. Suggested we take it to a dealer, they tell us the same thing. No codes and it drove fine with no issues. Well, I have had two different employees driving it and it has done the same thing a total of four times. It is a power issue as the clock/radio resets each time it happens! Dealership has only drove it for 10 minutes. …”

NHTSA complaint #11139419, filed 2018-10, 104,000 miles

“Driving down the road at 30mph the check engine light came on again 1 week after dealer fixed the transmission valve body and sensor. This is an on going issue since june of this year. Car has been repaired 4 times and still having issues. When the light comes on the car loses power. When gas pedal is pressed there is no response. The RPM matches the speed”

NHTSA complaint #11252348, filed 2019-08, 39,900 miles

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2018213%
2016728%
20151556%

Other parts of the 2015 Ram Promaster City

Electrical system
11 complaints
Engine
10 complaints
Electronic stability control
1 complaints
Exterior lighting
1 complaints
Fuel system
1 complaints
Other or unknown
1 complaints
Steering
1 complaints
Suspension
1 complaints
Vehicle speed control
1 complaints

← All problems reported for the 2015 Ram Promaster City

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology