2019 Ram Promaster City Problems
- Complaints
- 5filed with NHTSA
- Median mileage
- 3,200miles, 4 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 24 mpgcombined, 2.4L 4-cyl FWD · 21 city / 28 hwy
Sources: NHTSA records for the 2019 Ram Promaster City (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 5 consumer complaints for the 2019 Ram Promaster City. The part named most often is electrical system, with 2 complaints (40% of the total), followed by air bags (1) and steering (1). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 3,200 miles. Of all complaints, 1 involved a crash, 2 an injury, according to the filers. NHTSA lists 1 recall campaign and 113 technical service bulletins for this model year. Electrical system complaints overlap with 27 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system2 40%
- Air bags1 20%
- Steering1 20%
- Body and structure1 20%
Example complaints
Steering: “I was descending a steep hill making a left turn first time it happened and I heard a noise and I felt chattering in the steering wheel. Second and third occurred on flat ground making 90 degree turn all three incidents happened on city streets.”
NHTSA complaint #11414003, filed 2021-04, 3,500 milesBody and structure: “The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 20,000.”
NHTSA complaint #11469400, filed 2022-06, 20,000 milesMileage when problems were reported
100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 2,900 and 3,500 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Fuel economy and running cost
EPA ratings for each 2019 Ram Promaster City version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Promaster City FWD | 2.4L 4-cyl | 9-speed automatic | 21 | 28 | 24 | $2,800 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 21V728000Sep 21, 2021Exterior lighting › Turn signalCovers: Ram Promaster City 2019–2021
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of…
Recall details for the 2019 Ram Promaster City → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 113 on record; the latest 10 are shown.
- 11024056Oct 2, 2025Transmission and drivetrain. 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code…
- 11023168Sep 12, 2025Suspension. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- 11018676May 21, 2025Suspension. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
- 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs)…
- 10244356Sep 20, 2023Suspension. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10248509Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring…
- 10244348Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring…
- 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
- 10242717Jul 27, 2023Equipment. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
Other model years of the Ram Promaster City
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2021 | 5 | — | 3 | — | 24 | — | Not enough data |
| 2019 | 5 | 3,200 | 1 | — | 24 | — | Not enough data |
| 2018 | 16 | 40,000 | 2 | — | 24 | — | Falling |
| 2017 | 19 | 15,000 | 3 | — | 24 | — | Rising |
| 2016 | 25 | 37,000 | 3 | — | 24 | Not compared (fewer than 3 comparable model years) | Falling |
| 2015 | 27 | 37,800 | 3 | — | 24 | Not compared (fewer than 3 comparable model years) | Falling |
All Ram Promaster City model years
Frequently asked questions
How many NHTSA complaints does the 2019 Ram Promaster City have?
NHTSA recorded 5 consumer complaints for the 2019 Ram Promaster City as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2019 Ram Promaster City is reported most often?
Electrical system is named most often, in 2 complaints (40% of the total), followed by air bags with 1.
Has the 2019 Ram Promaster City been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2019 Ram Promaster City get?
The EPA rates the 2019 Ram Promaster City (Promaster City, 2.4L 4-cyl) at 24 mpg combined, 21 city and 28 highway, with an estimated annual fuel cost of $2,800 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2019 Ram Promaster City reported?
Among the 4 complaints that include a mileage, the median is 3,200 miles and the middle half falls between 2,900 and 3,500 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.