2021 Ram Promaster City Technical Service Bulletins

62 technical service bulletins (TSBs) are on record for the 2021 Ram Promaster City. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11025515Nov 7, 2025Electrical system. Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
• 11024056Oct 2, 2025Transmission and drivetrain. 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
• 11023326Sep 18, 2025Body and structure. Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
• 11023168Sep 12, 2025Suspension. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
• 11018676May 21, 2025Suspension. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
• 11017878May 4, 2025Electrical system. Replacement BCM Will Not Proxi Align
• 11000824May 21, 2024Engine. "GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c.
• 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10244356Sep 20, 2023Suspension. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10248509Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244348Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10243271Aug 24, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change
• 10242717Jul 27, 2023Equipment. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10241146Jun 30, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
• 10239957May 18, 2023Engine cooling. Water Quality When Mixed With Engine Coolant
• 10236969Apr 25, 2023Visibility (wipers, defrost, mirrors). Mirror
• 10236933Apr 15, 2023Equipment, Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10234420Feb 14, 2023Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10230405Nov 10, 2022Electrical system. Telematic box module 2
• 10230407Nov 4, 2022Exterior lighting. Base Headlamp Bright, Base Headlamp Black
• 10229572Aug 19, 2022Body and structure. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10225424Aug 19, 2022Body and structure. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10225287Aug 19, 2022Other or unknown, Body and structure. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10214617May 19, 2022Transmission and drivetrain, Electrical system, Equipment. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0031 - O2 Sensor 1/1 Heater Circuit Low. P0452 - EVAP Pressure Switch Stuck Closed.
• 10227983Apr 2, 2022Equipment, Engine cooling. If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
• 10229059Mar 17, 2022Engine cooling. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10223097Mar 17, 2022Transmission and drivetrain. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10220715Mar 17, 2022Electrical system, Other or unknown. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10212318Mar 17, 2022Electrical system. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10229041Mar 9, 2022Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10223079Mar 9, 2022Equipment. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10220697Mar 9, 2022Other or unknown, Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10212300Mar 9, 2022Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10218507Aug 18, 2021Equipment. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
• 10230183Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10221597Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10230180Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221594Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10212445Jun 30, 2021Suspension. Hub and bearing - wheel
• 10212444Jun 29, 2021Body and structure, Equipment. Base - floor console
• 10212443Jun 24, 2021Latches, locks and linkages. Latch - front door
• 10212446Jun 22, 2021Engine, Engine cooling. Camshaft - intake
• 10212436Jun 21, 2021Engine cooling. Muffler and tailpipe ? Exhaust
• 10221288Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10212447Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10212438Jun 17, 2021Visibility (wipers, defrost, mirrors). GLASS - SUNROOF
• 10221277Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10212473Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption

← All problems reported for the 2021 Ram Promaster City