2021 Ram Promaster Technical Service Bulletins

195 technical service bulletins (TSBs) are on record for the 2021 Ram Promaster. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11008892Oct 9, 2024Transmission and drivetrain. Trans Kit with Torque Converte Note: When ordering this transmission, dealer must include the VIN in "Order Entry." Orders without a VIN may be cancelled.
• 11007954Sep 17, 2024Electrical system. Battery Drain Suspected or "Identified" From USB or Media Hub
• 11006214Aug 2, 2024Electrical system, Body and structure. Front Door Intermittently Will Not Unlock With Key Fob.
• 11005203Jul 23, 2024Engine. Engine Oil Leak
• 11002749Jun 27, 2024Brakes. Pad kit - front disc brake
• 11002828Jun 25, 2024Electrical system, Engine. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
• 11002823Jun 14, 2024Engine, Electrical system. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
• 11001592Jun 12, 2024Steering. Low Pressure Power Steering Line Servicing For Leak Concerns.
• 11001459Jun 7, 2024Engine. Suspected Engine Coolant Leak
• 11001760Jun 6, 2024Brakes. Pad kit - front disc brake
• 11000609May 23, 2024Brakes. Pad kit - front disc brake
• 11001198May 5, 2024Engine. Suspected Engine Coolant Leak
• 10251767Jan 18, 2024Equipment. Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
• 10251848Jan 17, 2024Equipment. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
• 10251803Jan 17, 2024Transmission and drivetrain. WARRANTY BULLETIN D-23-24 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns (Rev.A )
• 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10244356Sep 20, 2023Suspension. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10248509Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244348Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10243192Aug 31, 2023Engine cooling. Suspected engine coolant leak.
• 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10243271Aug 24, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change
• 10243099Aug 18, 2023Body and structure. FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.
• 10242717Jul 27, 2023Equipment. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10242752Jul 15, 2023Electrical system. USB Hub In-Operable
• 10241146Jun 30, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
• 10239957May 18, 2023Engine cooling. Water Quality When Mixed With Engine Coolant
• 10236969Apr 25, 2023Visibility (wipers, defrost, mirrors). Mirror
• 10236933Apr 15, 2023Engine cooling, Equipment. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10247906Feb 22, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use…
• 10234379Feb 22, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use…
• 10247905Feb 14, 2023Back-over prevention (rear camera). ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring…
• 10234420Feb 14, 2023Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10234378Feb 14, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring…
• 10231743Jan 27, 2023Electrical system, Air bags, Exterior lighting. Engine MIL Light On. P0572 Brake Switch 1 Stuck On. C1205-02 Brake Light Switch General Electric Failure.
• 10231736Jan 24, 2023Equipment. Turn Signals Or Hazard Lights Acting Erratically
• 10231681Jan 5, 2023Body and structure. D-Pillar Upper LT,D-Pillar Upper RT,Plug Retractor C-Pillar Plasti Beginning 2023 Model Year the D-Pillar Trims are no longer included in the original vehicle build. Warranty claims for shortage and error will be subject to change back.
• 10230405Nov 10, 2022Electrical system. Telematic box module 2
• 10230407Nov 4, 2022Exterior lighting. Base Headlamp Bright, Base Headlamp Black
• 10229572Aug 19, 2022Body and structure. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10225424Aug 19, 2022Body and structure. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10225287Aug 19, 2022Other or unknown, Body and structure. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10229561Aug 12, 2022Fuel system. Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0455 - EVAP System Large Leak. P0456 - EVAP System Small Leak. P04EC - EVAP System Large Leak Detected - Fuel…
• 10225413Aug 12, 2022Fuel system. Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0455 - EVAP System Large Leak. P0456 - EVAP System Small Leak. P04EC - EVAP System Large Leak Detected - Fuel…
• 10225276Aug 12, 2022Exterior lighting, Fuel system. Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0455 - EVAP System Large Leak. P0456 - EVAP System Small Leak. P04EC - EVAP System Large Leak Detected - Fuel…
• 10230301Jul 13, 2022Tires, Electrical system. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
• 10223765Jul 13, 2022Electrical system. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
• 10221375Jun 22, 2022Transmission and drivetrain. Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket…
• 10227983Apr 2, 2022Engine cooling, Equipment. If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

← All problems reported for the 2021 Ram Promaster