2021 Ram Promaster Technical Service Bulletins

195 technical service bulletins (TSBs) are on record for the 2021 Ram Promaster. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10229059Mar 17, 2022Engine cooling. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10223097Mar 17, 2022Transmission and drivetrain. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10220715Mar 17, 2022Electrical system, Other or unknown. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10212318Mar 17, 2022Electrical system. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10228977Mar 16, 2022Equipment. SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
• 10223016Mar 16, 2022Transmission and drivetrain. SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
• 10220633Mar 16, 2022Equipment. SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
• 10212236Mar 16, 2022Transmission and drivetrain. SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
• 10229041Mar 9, 2022Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10228975Mar 9, 2022Transmission and drivetrain, Brakes, Body and structure. Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket…
• 10223079Mar 9, 2022Equipment. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10223014Mar 9, 2022Body and structure, Transmission and drivetrain, Brakes. Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket…
• 10220697Mar 9, 2022Other or unknown, Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10220631Mar 9, 2022Transmission and drivetrain, Brakes, Body and structure. Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket…
• 10212300Mar 9, 2022Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10212234Mar 9, 2022Body and structure, Brakes, Transmission and drivetrain. Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket…
• 10229112Mar 1, 2022Transmission and drivetrain. Outer Half Shaft Boot Replacement
• 10223150Mar 1, 2022Equipment. Outer Half Shaft Boot Replacement
• 10220768Mar 1, 2022Transmission and drivetrain. Outer Half Shaft Boot Replacement
• 10212371Mar 1, 2022Equipment, Engine. Outer Half Shaft Boot Replacement
• 10222886Jan 27, 2022Body and structure. MODULE, Body Controller (BCM) Do not replace the BCM for a lighting issue on Amazon vehicles. Please remove the D-Pillar cover and inspect the wiring for the left rear tail light. There is known issue with a Utilmaster installed jumper harness that makes the Left Rear Tail Lamp inoperative. Unplug jumper and reinstall the factory connector to the Tail Lamp to verify normal operation. For a replacement jumper please…
• 10206638Jan 7, 2022Equipment, Other or unknown, Seat belts. FCA US has decided that certain 2021 RAM 3500 ProMaster vehicles fail to confo1m to Federal Motor Vehicle Safety Standard (FMVSS) No. 208 S7.l.l.5 requires that, "Each designated seating position, shall have a seat belt assembly whose lap belt portion is lockable so that the seat belt assembly can be used to tightly secure a child restraint system". It is extremely important to take steps now to repair your vehicle…
• 10224605Jan 1, 2022Equipment. Customer Satisfaction Notification.
• 10222967Jan 1, 2022Electrical system. Customer Satisfaction Notification YA9 D-Pillar Power Outlet
• 10222908Jan 1, 2022Equipment. Turn Signals Or Hazard Lights Acting Erratically
• 10219980Aug 27, 2021Electrical system. Remote Start Does Not Function, No Response
• 10218519Aug 27, 2021Seats. Remote Start Does Not Function, No Response
• 10218450Aug 25, 2021Suspension, Back-over prevention (rear camera), Fuel system, Transmission and…. Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM.
• 10218507Aug 18, 2021Equipment. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
• 10219965Aug 17, 2021Electrical system. Key Cannot Be Removed From Ignition, Or No Start concerns
• 10218505Aug 17, 2021Electrical system. Key Cannot Be Removed From Ignition, Or No Start concerns
• 10230199Jul 17, 2021Engine cooling. No Crank, No Start, No Fault Codes
• 10221613Jul 17, 2021Engine cooling. No Crank, No Start, No Fault Codes
• 10230183Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10221597Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10230180Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221594Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10212445Jun 30, 2021Suspension. Hub and bearing - wheel
• 10212444Jun 29, 2021Body and structure, Equipment. Base - floor console
• 10221349Jun 25, 2021Suspension. Rear Shock Eye Can Detach From Shock Body This bulletin involves inspecting the Julian date on both the left and right rear shock absorbers and possibly replacing one or both rear shock absorbers. The customer may comment on one or more of the following:A clunk noise from the rear of the vehicle. A harsh or bouncy ride.
• 10212443Jun 24, 2021Latches, locks and linkages. Latch - front door
• 10212446Jun 22, 2021Engine cooling, Engine. Camshaft - intake
• 10212436Jun 21, 2021Engine cooling. Muffler and tailpipe ? Exhaust
• 10221288Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10212447Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10212438Jun 17, 2021Visibility (wipers, defrost, mirrors). GLASS - SUNROOF
• 10221277Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10221230Jun 16, 2021Engine cooling, Transmission and drivetrain. Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM.
• 10212473Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10212437Jun 14, 2021Engine cooling. Tube - turbo water feed

← All problems reported for the 2021 Ram Promaster