Recall 16V502000: 2011–2016 Chevrolet Cruze and 6 other models
- Report received
- Jul 5, 2016
- Manufacturer
- General Motors LLC
- Potentially affected
- 8,367vehicles
- Model years
- 2010–2017
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Possible consequence
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2013 Buick Encore52 complaints
- 2011 Buick Regal280 complaints
- 2013 Buick Verano107 complaints
- 2014 Buick Verano101 complaints
- 2016 Buick Verano59 complaints
- 2017 Buick Verano9 complaints
- 2011 Chevrolet Cruze732 complaints
- 2012 Chevrolet Cruze865 complaints
- 2013 Chevrolet Cruze587 complaints
- 2014 Chevrolet Cruze702 complaints
- 2015 Chevrolet Cruze252 complaints
- 2016 Chevrolet Cruze250 complaints
- 2010 Chevrolet Equinox784 complaints
- 2011 Chevrolet Equinox782 complaints
- 2012 Chevrolet Equinox685 complaints
- 2013 Chevrolet Equinox751 complaints
- 2013 Chevrolet Malibu837 complaints
- 2014 Chevrolet Malibu351 complaints
- 2015 Chevrolet Malibu270 complaints
- 2016 Chevrolet Malibu841 complaints
- 2011 GMC Terrain386 complaints
- 2012 GMC Terrain364 complaints
- 2013 GMC Terrain365 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.