Recall 18V497000: 2017–2018 Mercedes-Benz Metris
- Report received
- Jul 29, 2018
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 6vehicles
- Model years
- 2017–2018
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Possible consequence
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2017 Mercedes-Benz Metris29 complaints
- 2018 Mercedes-Benz Metris28 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.