Recall 18V743000: 2018 Freightliner Sprinter 3500 and 3 other models
- Report received
- Oct 24, 2018
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 76vehicles
- Model years
- 2018
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
Possible consequence
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
Remedy
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2018 Freightliner Sprinter 25002 complaints
- 2018 Freightliner Sprinter 35000 complaints
- 2018 Mercedes-Benz Sprinter 250014 complaints
- 2018 Mercedes-Benz Sprinter 35009 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.