Recall 20V734000: 2020–2021 Toyota Avalon and 3 other models
- Report received
- Nov 25, 2020
- Manufacturer
- Toyota Motor Engineering &…
- Potentially affected
- 161vehicles
- Model years
- 2020–2021
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Possible consequence
In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Remedy
Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2020 Toyota Avalon10 complaints
- 2021 Toyota Avalon21 complaints
- 2020 Toyota Avalon Hybrid0 complaints
- 2020 Toyota RAV4638 complaints
- 2020 Toyota RAV4 Hybrid13 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.