2020 Toyota RAV4 Hybrid Problems
- Complaints
- 13filed with NHTSA
- Median mileage
- 53,000miles, 6 complaints with mileage
- Recalls
- 5campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- 5 / 5stars overall
- EPA fuel economy
- 40 mpgcombined, 2.5L 4-cyl · hybrid AWD · 41 city / 38 hwy
Sources: NHTSA records for the 2020 Toyota RAV4 Hybrid (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 13 consumer complaints for the 2020 Toyota RAV4 Hybrid. The part named most often is air bags, with 4 complaints (31% of the total), followed by electrical system (2) and engine (2). 6 of the complaints include a mileage, and 33% of those were filed for vehicles with under 50,000 miles; the median is 53,000 miles. NHTSA lists 5 recall campaigns and 172 technical service bulletins for this model year. Air bags complaints overlap with 1 recall campaign covering the occupant classification and 2 technical service bulletins filed under the same part. Electrical system complaints overlap with 61 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags4 31%
- Electrical system2 15%
- Engine2 15%
- Fuel system1 7.7%
- Hybrid propulsion system1 7.7%
- Steering1 7.7%
- Body and structure1 7.7%
- Suspension1 7.7%
- Vehicle speed control1 7.7%
Example complaints
Air bags: “The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”
NHTSA complaint #11667724, filed 2025-06Electrical system: “The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that on several occasions while attempting to start the vehicle, the vehicle would not start. The vehicle was jumpstarted; however, two days later the failure recurred. The vehicle was taken to a dealer twice where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred after 18 months. The vehicle was then taken to the dealer where the vehicle remained. The manufacturer was notified of the failure. The failure mileage was 33,846.”
NHTSA complaint #11641795, filed 2025-02, 33,846 milesEngine: “The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that while driving at various speeds, the vehicle hesitated to maintain automotive power. The messages PKSB Malfunction - Visit your dealer and Pre-Collision System Malfunction - Visit your dealer were displayed on the instrument panel. The contact stated that the vehicle was repaired at a local dealer for a coolant fault and parts were ordered to repair the wiring harness. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power. Several warning lights were illuminated. …”
NHTSA complaint #11679078, filed 2025-08, 130,000 milesMileage when problems were reported
33% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 33,846 and 120,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2020 Toyota RAV4 Hybrid. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| RAV4 Hybrid · SUV AWD | ★★★★★ | 4 / 5 | 5 | 5 | 4 · 15.5% risk |
Driver aids listed by NHTSA for the 2020 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Neighbouring years: 2019: same overall rating; 2021: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2020 Toyota RAV4 Hybrid version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| RAV4 Hybrid AWD | 2.5L 4-cyl · hybrid | CVT | 41 | 38 | 40 | $1,700 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 23V865000Dec 20, 2023Air bags › Sensor › Occupant classificationCovers: Toyota RAV4 Hybrid 2020–2021, Camry 2020–2022, Lexus ES Hybrid 2020–2022 +11 more
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry…
- 20V734000Nov 25, 2020Steering › ColumnCovers: Toyota RAV4 Hybrid 2020, Avalon 2020–2021, RAV4 2020 +1 more
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash…
- 20V373000Jun 24, 2020Steering › Electric power assist systemCovers: Toyota RAV4 Hybrid 2020, RAV4 2019–2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering…
- 20V286000May 20, 2020Suspension › Front › Control arm › Lower armCovers: Toyota RAV4 Hybrid 2019–2020, RAV4 2019–2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
- 20V064000Feb 6, 2020Engine and engine coolingCovers: Toyota RAV4 Hybrid 2019–2020, RAV4 2019–2020, Camry 2020 +3 more
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may…
Recall details for the 2020 Toyota RAV4 Hybrid → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 172 on record; the latest 10 are shown.
- 11037202Aug 20, 2026Engine. OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.
- 11037201Aug 20, 2026Engine. This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.
- 11037186Aug 11, 2026Engine. Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership…
- 11033412May 14, 2026Electrical system. Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care…
- 11029896Feb 27, 2026Engine. OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
- 11028726Jan 30, 2026Electrical system. OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
- 11028722Jan 28, 2026Electrical system. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest…
- 11028713Jan 12, 2026Electrical system. Some RAV4 vehicles power seat where the automatic seat adjustment by the memory function does not work.
- 11028712Jan 7, 2026Other or unknown. Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and…
- 11028711Jan 6, 2026Electrical system. Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care…
Other model years of the Toyota RAV4 Hybrid
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 30 | 300 | 1 | — | 38 | Too new to compare | Too new |
| 2025 | 5 | 7,285 | 2 | — | 39 | — | Too new |
| 2023 | 9 | 36,000 | 1 | 5 | 40 | — | Too new |
| 2022 | 5 | 16,256 | 2 | 5 | 40 | — | Not enough data |
| 2021 | 22 | 35,000 | 1 | 5 | 40 | — | Rising |
| 2020 | 13 | 53,000 | 5 | 5 | 40 | — | Not enough data |
| 2019 | 22 | 1,809 | 3 | 5 | 40 | — | Rising |
| 2018 | 15 | 13,000 | 0 | 5 | 32 | — | Rising |
| 2017 | 14 | 9,425 | 1 | 5 | 32 | — | Not enough data |
| 2016 | 17 | 2,000 | 0 | — | 32 | — | Stable |
All Toyota RAV4 Hybrid model years
Frequently asked questions
How many NHTSA complaints does the 2020 Toyota RAV4 Hybrid have?
NHTSA recorded 13 consumer complaints for the 2020 Toyota RAV4 Hybrid as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2020 Toyota RAV4 Hybrid is reported most often?
Air bags is named most often, in 4 complaints (31% of the total), followed by electrical system with 2.
Has the 2020 Toyota RAV4 Hybrid been recalled?
NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2020 Toyota RAV4 Hybrid do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2020 Toyota RAV4 Hybrid 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2020 Toyota RAV4 Hybrid get?
The EPA rates the 2020 Toyota RAV4 Hybrid (RAV4 Hybrid AWD, 2.5L 4-cyl · hybrid) at 40 mpg combined, 41 city and 38 highway, with an estimated annual fuel cost of $1,700 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2020 Toyota RAV4 Hybrid reported?
Among the 6 complaints that include a mileage, the median is 53,000 miles and the middle half falls between 33,846 and 120,000 miles; 33% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.