Recall 20V766000: 2020 Subaru Outback and 1 other model

Report received

Dec 10, 2020

Manufacturer

Subaru of America, Inc.

Potentially affected

7,741vehicles

Model years

2020

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Possible consequence

The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

Remedy

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2020 Subaru Legacy121 complaints
• 2020 Subaru Outback901 complaints