Recall 20V788000: 2020–2021 Ford Explorer and 1 other model
- Report received
- Dec 17, 2020
- Manufacturer
- Ford Motor Company
- Potentially affected
- 1,405vehicles
- Model years
- 2020–2021
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Possible consequence
With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2020 Ford Explorer1,246 complaints
- 2021 Ford Explorer450 complaints
- 2020 Lincoln Aviator110 complaints
- 2021 Lincoln Aviator40 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.