Recall 21V00J000: 2022 Mercedes-Benz EQS 450 and 2 other models

Report received

Dec 27, 2021

Manufacturer

Mercedes-Benz USA, LLC

Potentially affected

1,239vehicles

Model years

2022

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).

Possible consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2022 Mercedes-Benz EQS 45035 complaints
• 2022 Mercedes-Benz S 500 4MATIC21 complaints
• 2022 Mercedes-Benz S 580 4MATIC25 complaints