Recall 21V376000: 2013–2021 Ford Transit Connect
- Report received
- May 24, 2021
- Manufacturer
- Ford Motor Company
- Potentially affected
- 192,080vehicles
- Model years
- 2013–2021
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Possible consequence
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2013 Ford Transit Connect32 complaints
- 2014 Ford Transit Connect128 complaints
- 2015 Ford Transit Connect66 complaints
- 2016 Ford Transit Connect104 complaints
- 2017 Ford Transit Connect28 complaints
- 2018 Ford Transit Connect22 complaints
- 2019 Ford Transit Connect51 complaints
- 2020 Ford Transit Connect32 complaints
- 2021 Ford Transit Connect12 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.