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Ford Transit ConnectModel year report

2020 Ford Transit Connect Problems

Compared with other Ford Transit Connect years

More complaints than typical for this model

71/100 1.6× a typical year · 50 = typical

Nearby years with fewer complaints than typical and no open NHTSA investigation: 2017

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
32filed with NHTSA
Median mileage
17,000miles, 14 complaints with mileage
Recalls
8campaigns on record
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA crash rating
—no overall rating published
EPA fuel economy
25 mpgcombined, 2.0L 4-cyl FWD · 24 city / 27 hwy

Sources: NHTSA records for the 2020 Ford Transit Connect (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 32 consumer complaints for the 2020 Ford Transit Connect. The part named most often is transmission and drivetrain, with 10 complaints (31% of the total), followed by brakes (6) and other or unknown (5). 14 of the complaints include a mileage, and 71% of those were filed for vehicles with under 50,000 miles; the median is 17,000 miles. Of all complaints, 2 involved a crash, 2 a fire, according to the filers. NHTSA lists 8 recall campaigns and 93 technical service bulletins for this model year. Transmission and drivetrain complaints overlap with 5 recall campaigns covering the control module (tcm/pcm/tecm) and 18 technical service bulletins filed under the same part. Brakes complaints overlap with 2 technical service bulletins filed under the same part. Compared with the other 8 Ford Transit Connect model years that have at least 25 complaints and are old enough to compare, this one scores 71 out of 100, where 50 is a typical year for the model (more complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Electronic stability control (1), Fuel system (1), Lane departure (1), Steering (1).

Example complaints

Transmission and drivetrain: “Transmission failure in my 2.0L Ford Transit Connect at approximately 94,000 miles. When I shift into reverse, the van sometimes drives forward instead of backing up — as if the transmission is confused or stuck in the wrong gear. Over time, reverse completely stopped working altogether. Additionally, after coming to a full stop (such as at a red light), the van occasionally stalls or becomes unresponsive when pressing the gas pedal. This creates dangerous situations in traffic. …”

NHTSA complaint #11674837, filed 2025-07

Brakes: “ABS Hydraulic control unit pump malfunction. vehicles brakes locked up on the highway and could of caused an accident. this is a known and common issue with these vans. this type of thing shouldnt happen my vehicle has only has 67,000 miles on it. I have seen other report this issue with less miles than that. vehicle is now having the unit replaced.”

NHTSA complaint #11734688, filed 2026-04

Other or unknown: “Vehicle operator was traveling too fast when merging, 65 MPH, then lost control and struck a safety barrier. A few minutes after the crash, a fire started from the front of the vehicle. See attachment.”

NHTSA complaint #11328097, filed 2020-06, 3,454 miles

Visibility (wipers, defrost, mirrors): “The contact owns a 2020 Ford Transit Connect. The contact stated that while the vehicle was parked, there was condensation leaking from the top of the windshield. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V192000 (Visibility). The manufacturer was notified of the failure. The failure mileage was 19,000.”

NHTSA complaint #11626921, filed 2024-11, 19,000 miles

Mileage when problems were reported

71% of the 14 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 8,000 and 61,484 miles.

29%0–1029%10–2514%25–5014%50–750%75–1007%100–1507%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (14 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 17,000 miles.

Complaints by year filed

Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

20192020202220232024202572026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2020 Ford Transit Connect. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Transit Connect · wagon FWDnot rated———4 · 17.9% risk

Driver aids listed by NHTSA for the 2020 model year: forward collision warning standard, lane departure warning optional, automatic emergency braking standard.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2020 Ford Transit Connect version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
Transit Connect USPS FWD2.5L 4-cyl6-speed automatic202722$3,050
Transit Connect Van 2WD2.0L 4-cyl8-speed automatic242725$2,700
Transit Connect Van 2WD2.5L 4-cyl6-speed automatic202722$3,050
Transit Connect Wagon LWB FWD2.0L 4-cyl8-speed automatic242926$2,600
Transit Connect Wagon LWB FWD2.5L 4-cyl6-speed automatic202622$3,050
Transit Connect Van FFV FWD2.0L 4-cyl · flex-fuel8-speed automatic242725$2,700
Transit Connect Wagon LWB FFV FWD2.0L 4-cyl · flex-fuel8-speed automatic242926$2,600

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

See all 8 recalls for the 2020 Ford Transit Connect → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 93 on record; the latest 10 are shown.

See all 93 bulletins →

Other model years of the Ford Transit Connect

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20226—1425—Not enough data
202112—4425—Not enough data
20203217,0008—2571 · MoreRising
20195130,0008—2552 · TypicalRising
20182246,0006522—Stable
20172850,000652222 · FewerRising
201610459,0001052376 · MoreFalling
20156680,0001152450 · TypicalFalling
201412860,0001552479 · MoreFalling
20133235,350422328 · FewerFalling
20122635,003122313 · FewerFalling
20112448,6681—22—Falling
20104253,0002—2338 · TypicalRising

All Ford Transit Connect model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2020 Ford Transit Connect have?

NHTSA recorded 32 consumer complaints for the 2020 Ford Transit Connect as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Ford Transit Connect is reported most often?

Transmission and drivetrain is named most often, in 10 complaints (31% of the total), followed by brakes with 6.

Has the 2020 Ford Transit Connect been recalled?

NHTSA lists 8 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2020 Ford Transit Connect get?

The EPA rates the 2020 Ford Transit Connect (Transit Connect Van 2WD, 2.0L 4-cyl) at 25 mpg combined, 24 city and 27 highway, with an estimated annual fuel cost of $2,700 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2020 Ford Transit Connect reported?

Among the 14 complaints that include a mileage, the median is 17,000 miles and the middle half falls between 8,000 and 61,484 miles; 71% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.