2011 Ford Transit Connect Problems
- Complaints
- 24filed with NHTSA
- Median mileage
- 48,668miles, 20 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 22 mpgcombined, 2.0L 4-cyl FWD · 21 city / 25 hwy
Sources: NHTSA records for the 2011 Ford Transit Connect (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 24 consumer complaints for the 2011 Ford Transit Connect. The part named most often is visibility, with 6 complaints (25% of the total), followed by electrical system (4) and engine (4). 20 of the complaints include a mileage, and 55% of those were filed for vehicles with under 50,000 miles; the median is 48,668 miles. NHTSA lists 1 recall campaign and 15 technical service bulletins for this model year. Visibility complaints overlap with 1 recall campaign and 2 technical service bulletins filed under the same part. Electrical system complaints overlap with 3 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system4 17%
- Engine4 17%
- Other or unknown3 13%
- Brakes2 8.3%
- Vehicle speed control2 8.3%
- Exterior lighting1 4.2%
- Steering1 4.2%
Also reported: Body and structure (1), Suspension (1).
Example complaints
Visibility (wipers, defrost, mirrors): “We had a windshield wiper fly off while driving in a storm. When we brought it to repair shop the other wiper fell off. We did research online and showed some vehicles for that issue were recalled but ours was not. Obviously this is a defect and Ford will not pay.”
NHTSA complaint #10787166, filed 2015-10, 98,000 milesElectrical system: “Driving on the free way at 80 MPH and car stalls. Check engine light and wrench light came on. Pulled to the side restarted car everything was normal again. A few days later started doing again and more often. I am afraid to ride my car it is a safety issue. I put a scanner on the car and throttle stuck closed code came on . I will take it in to the dealer tomorrow. I believe it is a issue from the manufacturere.”
NHTSA complaint #10809362, filed 2015-12, 81,000 milesEngine: “Purchased this vehicle about a week ago and did a basic tuneup, oil change and spark plugs. I ordered a after market filter from k&n and had to wait a week before it arrived. Air filter was not replaced yet but hoping it would help with accelerating. The A/C worked well as long as the vehicle was driving but stopped blowing cold air during idle. A few days later my transit got real hot at a stop light so I pulled over and checked for any leaks or coolant lose in the reservoir... All was well and I saw the electric fans spinning. …”
NHTSA complaint #11110070, filed 2018-07, 244,000 milesTransmission and drivetrain: “When half or 3/4 loaded going up a hill on hwy van down shifts a jerks in to gear . Feels like you got kicked off a horse . Most noticable between 40mph and 50 MPH.. This has damaged 3 sets of motor mounts in 117,000 miles started st 15000 miles and getting worse at dealer again”
NHTSA complaint #11319275, filed 2020-03, 15,000 milesMileage when problems were reported
55% of the 20 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 18,000 and 81,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2011 Ford Transit Connect. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Transit Connect · VAN FWD | not rated | — | — | — | 3 · 25.6% risk |
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2011 Ford Transit Connect version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Transit Connect FWD | 2.0L 4-cyl | 4-speed automatic | 21 | 25 | 22 | $3,050 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 12V374000Aug 2, 2012Visibility › Windshield wiper/washerCovers: Ford Transit Connect 2011–2012
Ford Motor Company is recalling certain model year 2011-2012 Transit Connect vehicles. The wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm.
Recall details for the 2011 Ford Transit Connect → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 15 on record; the latest 10 are shown.
- 11029052Feb 24, 2026Other or unknown, Electrical system, Body and structure. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code…
- 10254138Apr 24, 2024Equipment. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should…
- 10140323Jan 10, 2018Equipment. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad…
- 10138524Jan 10, 2018Equipment. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad…
- 10057834Jul 1, 2015Visibility (wipers, defrost, mirrors). Ford: no service action is recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway…
- 10045084Feb 7, 2014Transmission and drivetrain. Ford: transmission in vehicle may have burnt fluid and failure of direct clutch along with no 3rd or 4th gear and a flare upshift of 2-3 or 2-4. *pe updated 3/10/14.
- 10054579Nov 1, 2013Electrical system, Air bags. Ford: the removal of front passenger seat, which do not have the delete option, will illuminate airbag disable indicator and srs warning lamp in instrument cluster. Model 2010-2013 transit connect.
- 10054348Sep 4, 2013Exterior lighting. Ford: where lamp and socket contact on front turn signal, there may be looseness, damage, or distortion to lamp socket, causing turn signal to be inoperative. Model 2010-2013 transit connect.
- 10051774Nov 20, 2012Exterior lighting. Ford: lamp socket, where lamp and socket contact for front turn signal, may exhibit looseness, or distortion, or damage. Models 2010-2012 transit connect.
- 10047499Oct 16, 2012Visibility (wipers, defrost, mirrors). Ford: new and improved, wiper blade and pivot arm replacing old style wiper blade and pivot arm, which fails proper wiping and/or clearing, and needs to be replaced, and not compatible with old…
Other model years of the Ford Transit Connect
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2022 | 6 | — | 1 | 4 | 25 | — | Not enough data |
| 2021 | 12 | — | 4 | 4 | 25 | — | Not enough data |
| 2020 | 32 | 17,000 | 8 | — | 25 | 71 · More | Rising |
| 2019 | 51 | 30,000 | 8 | — | 25 | 52 · Typical | Rising |
| 2018 | 22 | 46,000 | 6 | 5 | 22 | — | Stable |
| 2017 | 28 | 50,000 | 6 | 5 | 22 | 22 · Fewer | Rising |
| 2016 | 104 | 59,000 | 10 | 5 | 23 | 76 · More | Falling |
| 2015 | 66 | 80,000 | 11 | 5 | 24 | 50 · Typical | Falling |
| 2014 | 128 | 60,000 | 15 | 5 | 24 | 79 · More | Falling |
| 2013 | 32 | 35,350 | 4 | 2 | 23 | 28 · Fewer | Falling |
| 2012 | 26 | 35,003 | 1 | 2 | 23 | 13 · Fewer | Falling |
| 2011 | 24 | 48,668 | 1 | — | 22 | — | Falling |
| 2010 | 42 | 53,000 | 2 | — | 23 | 38 · Typical | Rising |
All Ford Transit Connect model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2011 Ford Transit Connect have?
NHTSA recorded 24 consumer complaints for the 2011 Ford Transit Connect as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2011 Ford Transit Connect is reported most often?
Visibility is named most often, in 6 complaints (25% of the total), followed by electrical system with 4.
Has the 2011 Ford Transit Connect been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2011 Ford Transit Connect get?
The EPA rates the 2011 Ford Transit Connect (Transit Connect, 2.0L 4-cyl) at 22 mpg combined, 21 city and 25 highway, with an estimated annual fuel cost of $3,050 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2011 Ford Transit Connect reported?
Among the 20 complaints that include a mileage, the median is 48,668 miles and the middle half falls between 18,000 and 81,000 miles; 55% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.