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Visibility (wipers, defrost, mirrors)Part report

2011 Ford Transit Connect Visibility (wipers, defrost, mirrors) Problems

Complaints
6about this part
Share
25%of 24 total for the year
Median mileage
56,852miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the visibility of the 2011 Ford Transit Connect, 25% of the 24 complaints for this model year. Where a mileage was given, the median is 56,852 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“We had a windshield wiper fly off while driving in a storm. When we brought it to repair shop the other wiper fell off. We did research online and showed some vehicles for that issue were recalled but ours was not. Obviously this is a defect and Ford will not pay.”

NHTSA complaint #10787166, filed 2015-10, 98,000 miles

“Driving on highway I-95 on a rainy night the windshield wiper on the driver's side went off the windshield and got stuck on the driver's side rear view mirror. Extremely poor visibility! Lucky that there was no accident. Was in familiar territory, so I pulled off into highway service area and moved the arm back onto the windshield. Proceeded to continue home, but driver's side arm malfunctioned twice more in less than 5 miles. Ford dealer from whom I purchased the vehicle gave me a morning appointment, and tightened the mechanism. They did not charge me other tthan for the oil change 'upsell'. …”

NHTSA complaint #10596783, filed 2014-06, 18,000 miles

“Passenger side wiper arm came off during a recent rain storm. I have contacted my local Ford dealer and Ford Customer Service in regards to 12s36 (NHTSA #12v-374). Ford explained it effects certain model years, produced during a certain time, at a certain manufacture facility. My vehicle meets all of the parameters, yet they will not honor the recall because the vin number is not listed. Please help. It is a minor repair, yet it is obviously a manufacturer issue.”

NHTSA complaint #11723576, filed 2026-03

“Re: safety recall notice 12s36/NHTSA recall 12v-374. While at my dealership mac haik Ford, 7201 s ih35. Georgetown tx on 8/6/12, I was notified of this safety recall for my windshield wipers at which time the part(s) were ordered for this repair. My last communication with my dealership was yesterday, wednesday 9/12/12 and their response: still on back order . …”

NHTSA complaint #10475345, filed 2012-09

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
2022117%
202118%
2020516%
201948%
2018314%
2017621%
20162221%
201523%
2014108%
201313%
2012935%
2011625%
2010512%

Other parts of the 2011 Ford Transit Connect

Electrical system
4 complaints
Engine
4 complaints
Transmission and drivetrain
4 complaints
Other or unknown
3 complaints
Brakes
2 complaints
Vehicle speed control
2 complaints
Electronic stability control
1 complaints
Exterior lighting
1 complaints
Steering
1 complaints
Body and structure
1 complaints
Suspension
1 complaints

← All problems reported for the 2011 Ford Transit Connect

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology