Recall 22V413000: 2013–2021 Ford Transit Connect and 4 other models
- Report received
- Jun 10, 2022
- Manufacturer
- Ford Motor Company
- Potentially affected
- 2,925,968vehicles
- Model years
- 2013–2021
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Possible consequence
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2013 Ford C-MAX187 complaints
- 2014 Ford C-MAX80 complaints
- 2015 Ford C-MAX56 complaints
- 2016 Ford C-MAX24 complaints
- 2017 Ford C-MAX15 complaints
- 2018 Ford C-MAX10 complaints
- 2015 Ford Edge731 complaints
- 2016 Ford Edge926 complaints
- 2017 Ford Edge1,377 complaints
- 2018 Ford Edge849 complaints
- 2013 Ford Escape2,753 complaints
- 2014 Ford Escape2,089 complaints
- 2015 Ford Escape1,132 complaints
- 2016 Ford Escape1,170 complaints
- 2017 Ford Escape2,702 complaints
- 2018 Ford Escape1,822 complaints
- 2019 Ford Escape597 complaints
- 2013 Ford Fusion1,792 complaints
- 2014 Ford Fusion1,333 complaints
- 2015 Ford Fusion997 complaints
- 2016 Ford Fusion1,650 complaints
- 2013 Ford Transit Connect32 complaints
- 2014 Ford Transit Connect127 complaints
- 2015 Ford Transit Connect66 complaints
- 2016 Ford Transit Connect104 complaints
- 2017 Ford Transit Connect28 complaints
- 2018 Ford Transit Connect22 complaints
- 2019 Ford Transit Connect51 complaints
- 2020 Ford Transit Connect32 complaints
- 2021 Ford Transit Connect12 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.