2017 Ford C-MAX Problems
- Complaints
- 15filed with NHTSA
- Median mileage
- 38,448miles, 8 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- 4 / 5stars overall
- EPA fuel economy
- 40 mpgcombined, 2.0L 4-cyl · hybrid FWD · 42 city / 38 hwy
Sources: NHTSA records for the 2017 Ford C-MAX (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 15 consumer complaints for the 2017 Ford C-MAX. The part named most often is other or unknown, with 4 complaints (27% of the total), followed by steering (3) and transmission and drivetrain (3). 8 of the complaints include a mileage, and 63% of those were filed for vehicles with under 50,000 miles; the median is 38,448 miles. Of all complaints, 1 involved a crash, 2 a fire, according to the filers. NHTSA lists 1 recall campaign and 118 technical service bulletins for this model year. Other or unknown complaints overlap with 7 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown4 27%
- Steering3 20%
- Wheels2 13%
- Electrical system1 6.7%
- Engine1 6.7%
- Fuel system1 6.7%
Example complaints
Other or unknown: “The park assist failed when the automated system was parking my vehicle in a parallel parking space. The park assist system appeared to be functioning properly until during the vehicle's it's initial backup maneuver when it backed my vehicle into a parked pickup truck in the adjacent parking stall without warning. Fortunately damage was limited to paint damage on my vehicle's bumper with do damage to the vehicle in the adjacent parking stall. …”
NHTSA complaint #11051973, filed 2017-11, 10,500 milesSteering: “The contact owns a 2017 Ford C-Max. While driving 50 MPH, the steering column felt loose as if it were not attached. The failure occurred without warning. The vehicle was taken to bokan Ford (2 franklin park w #1, st albans city, vt), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 13,100.”
NHTSA complaint #11131163, filed 2018-09, 13,100 milesTransmission and drivetrain: “The car was in acceleration mode at every speed on the highway, residential streets, at stop signs, always exceeding the speed limits. I continually braked to maintain control. Tires squealed when I released the brake at stop signs. There was nothing under the gas pedal. I didn't dare drive into the garage; the car would have been in the kitchen. When I put it in park, engine still revved.”
NHTSA complaint #11318715, filed 2020-03, 33,000 milesVehicle speed control: “Uncommanded acceleration. The car accelerated to above highway speed, and required continual breaking to maintain control. When home and in park, engine continued to rev to max. Shut car down, and when restarted it returned to normal operation. No obstruction of gas pedal.”
NHTSA complaint #11318708, filed 2020-03, 1 milesMileage when problems were reported
63% of the 8 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 13,100 and 50,500 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2017 Ford C-MAX. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Cmax HEV · hatchback FWD | ★★★★☆ | 4 / 4 | 5 | 5 | 4 · 14.3% risk |
Neighbouring years: 2016: same overall rating; 2018: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2017 Ford C-MAX version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| C-MAX Hybrid FWD | 2.0L 4-cyl · hybrid | CVT | 42 | 38 | 40 | $1,700 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 22V413000Jun 10, 2022Power train › Shift linkage/cable/rodCovers: Ford C-MAX 2013–2018, Transit Connect 2013–2021, Escape 2013–2019 +2 more
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Recall details for the 2017 Ford C-MAX → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 118 on record; the latest 10 are shown.
- 11030282Mar 25, 2026Other or unknown, Back-over prevention (rear camera), Lane…. Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- 11029052Feb 24, 2026Other or unknown, Electrical system, Body and structure. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code…
- 11025837Nov 26, 2025Electrical system. This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not…
- 11025611Nov 12, 2025Transmission and drivetrain, Electrical system. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025…
- 11008948Oct 10, 2024Other or unknown. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission…
- 11001174May 27, 2024Other or unknown. This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018…
- 10254138Apr 24, 2024Equipment. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should…
- 10240743Jun 8, 2023Equipment. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article…
- 10225458Oct 25, 2022Transmission and drivetrain. Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in…
- 10218617Aug 3, 2022Equipment. Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental…
Other model years of the Ford C-MAX
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2018 | 10 | 11,750 | 1 | 4 | 40 | — | Not enough data |
| 2017 | 15 | 38,448 | 1 | 4 | 40 | — | Stable |
| 2016 | 24 | 34,240 | 3 | 4 | 39 | — | Falling |
| 2015 | 56 | 45,000 | 6 | 4 | — | 31 · Fewer | Stable |
| 2014 | 80 | 53,394 | 8 | 4 | 39 | 50 · Typical | Falling |
| 2013 | 187 | 68,000 | 8 | 4 | — | 65 · More | Falling |
All Ford C-MAX model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2017 Ford C-MAX have?
NHTSA recorded 15 consumer complaints for the 2017 Ford C-MAX as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 Ford C-MAX is reported most often?
Other or unknown is named most often, in 4 complaints (27% of the total), followed by steering with 3.
Has the 2017 Ford C-MAX been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2017 Ford C-MAX do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2017 Ford C-MAX 4 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2017 Ford C-MAX get?
The EPA rates the 2017 Ford C-MAX (C-MAX Hybrid FWD, 2.0L 4-cyl · hybrid) at 40 mpg combined, 42 city and 38 highway, with an estimated annual fuel cost of $1,700 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2017 Ford C-MAX reported?
Among the 8 complaints that include a mileage, the median is 38,448 miles and the middle half falls between 13,100 and 50,500 miles; 63% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.