Recall 21V398000: 2013–2021 Ram 5500 and 5 other models
- Report received
- May 27, 2021
- Manufacturer
- Chrysler (FCA US, LLC)
- Potentially affected
- 447,985vehicles
- Model years
- 2012–2021
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Possible consequence
Wheel separation can cause a vehicle crash.
Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2012 Dodge RAM 3500366 complaints
- 2012 Dodge RAM 450010 complaints
- 2012 Dodge RAM 550040 complaints
- 2013 Ram 3500115 complaints
- 2014 Ram 3500202 complaints
- 2015 Ram 3500137 complaints
- 2016 Ram 3500134 complaints
- 2017 Ram 3500315 complaints
- 2018 Ram 3500808 complaints
- 2019 Ram 3500137 complaints
- 2020 Ram 3500116 complaints
- 2021 Ram 350062 complaints
- 2013 Ram 45003 complaints
- 2014 Ram 45008 complaints
- 2015 Ram 45007 complaints
- 2016 Ram 45001 complaints
- 2017 Ram 45005 complaints
- 2018 Ram 45009 complaints
- 2019 Ram 45006 complaints
- 2020 Ram 45004 complaints
- 2021 Ram 45000 complaints
- 2013 Ram 55004 complaints
- 2014 Ram 550011 complaints
- 2015 Ram 550013 complaints
- 2016 Ram 550017 complaints
- 2017 Ram 550021 complaints
- 2018 Ram 550039 complaints
- 2019 Ram 550012 complaints
- 2020 Ram 55008 complaints
- 2021 Ram 55004 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.