Skip to content
Ram 5500Model year report

2020 Ram 5500 Problems

Complaints
8filed with NHTSA
Median mileage
25,000miles, 5 complaints with mileage
Recalls
9campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

Sources: NHTSA records for the 2020 Ram 5500 (complaints, recalls, investigations). Report an error

NHTSA recorded 8 consumer complaints for the 2020 Ram 5500. The part named most often is brakes, with 3 complaints (38% of the total), followed by seat belts (2) and air bags (1). 5 of the complaints include a mileage, and 60% of those were filed for vehicles with under 50,000 miles; the median is 25,000 miles. Of all complaints, 1 involved a crash, 1 a fire, 4 an injury, according to the filers. NHTSA lists 9 recall campaigns and 392 technical service bulletins for this model year. Brakes complaints overlap with 4 recall campaigns covering the hoses, lines/piping, and fittings and 20 technical service bulletins filed under the same part. Seat belts complaints overlap with 1 technical service bulletin filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Brakes: “The contact owns a 2020 Ram 5500. The contact stated that while driving at an undisclosed speed during a heavy crosswind, the electronic stabilization system warning light illuminated, indicating that the system had deactivated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. …”

NHTSA complaint #11661969, filed 2025-05, 1,000 miles

Seat belts: “The contact owns a 2020 Ram 5500. The contact stated that while driving at an undisclosed speed and slamming on the brakes, the front driver's side seat belt failed to retract. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown dealer, where the seat belt was inspected, and the contact was informed that the seat belt needed to be replaced. Additionally, the dealer informed the contact that the vehicle could not be repaired free of charge because the warranty had expired. …”

NHTSA complaint #11554032, filed 2023-11, 2,000 miles

Mileage when problems were reported

60% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 2,000 and 150,000 miles.

40%0–100%10–2520%25–500%50–750%75–1000%100–15040%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (5 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 25,000 miles.

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

20212023320242025
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

See all 9 recalls for the 2020 Ram 5500 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 392 on record; the latest 10 are shown.

See all 392 bulletins →

Other model years of the Ram 5500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2022261,9734——Not compared (fewer than 3 comparable model years)Rising
2020825,0009———Not enough data
201912136,5009———Not enough data
20183980,0008——Not compared (fewer than 3 comparable model years)Rising
20172185,0007———Falling
20161782,0007———Rising
20151379,0008———Not enough data
20141189,97110———Not enough data

All Ram 5500 model years

Frequently asked questions

How many NHTSA complaints does the 2020 Ram 5500 have?

NHTSA recorded 8 consumer complaints for the 2020 Ram 5500 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Ram 5500 is reported most often?

Brakes is named most often, in 3 complaints (38% of the total), followed by seat belts with 2.

Has the 2020 Ram 5500 been recalled?

NHTSA lists 9 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2020 Ram 5500 reported?

Among the 5 complaints that include a mileage, the median is 25,000 miles and the middle half falls between 2,000 and 150,000 miles; 60% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.