Recall 21V735000: 2020–2021 Ford Explorer and 2 other models
- Report received
- Sep 22, 2021
- Manufacturer
- Ford Motor Company
- Potentially affected
- 228,297vehicles
- Model years
- 2020–2021
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Possible consequence
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2020 Ford Explorer1,246 complaints
- 2021 Ford Explorer450 complaints
- 2020 Lincoln Aviator110 complaints
- 2021 Lincoln Aviator40 complaints
- 2020 Lincoln Corsair61 complaints
- 2021 Lincoln Corsair34 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.