Recall 21V774000: 2014–2017 Infiniti QX60 Hybrid and 2 other models

Report received

Oct 4, 2021

Manufacturer

Nissan North America, Inc.

Potentially affected

7,634vehicles

Model years

2014–2017

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Possible consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2014 Infiniti QX60 Hybrid31 complaints
• 2015 Infiniti QX60 Hybrid3 complaints
• 2016 Infiniti QX60 Hybrid0 complaints
• 2017 Infiniti QX60 Hybrid0 complaints
• 2015 Nissan Murano Hybrid0 complaints
• 2016 Nissan Murano Hybrid1 complaints
• 2014 Nissan Pathfinder Hybrid10 complaints
• 2015 Nissan Pathfinder Hybrid0 complaints