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Infiniti QX60 HybridModel year report

2014 Infiniti QX60 Hybrid Problems

Complaints
31filed with NHTSA
Median mileage
43,350miles, 24 complaints with mileage
Recalls
4campaigns on record
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA crash rating
5 / 5stars overall, 2 rated versions
EPA fuel economy
26 mpgcombined, 2.5L 4-cyl · hybrid AWD · 25 city / 28 hwy

Sources: NHTSA records for the 2014 Infiniti QX60 Hybrid (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 31 consumer complaints for the 2014 Infiniti QX60 Hybrid. The part named most often is transmission and drivetrain, with 19 complaints (61% of the total), followed by engine cooling (5) and engine (4). 24 of the complaints include a mileage, and 54% of those were filed for vehicles with under 50,000 miles; the median is 43,350 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 4 recall campaigns and 131 technical service bulletins for this model year. Transmission and drivetrain complaints overlap with 18 technical service bulletins filed under the same part. Engine cooling complaints overlap with 1 recall campaign covering the software and 11 technical service bulletins filed under the same part.

Not compared (fewer than 3 comparable model years). Model years 2008–2023 of the same vehicle that have at least 25 complaints are compared, and a model needs at least 3 of them.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Equipment (1), Exterior lighting (1), Fuel system (1), Seat belts (1), Body and structure (1).

Example complaints

Transmission and drivetrain: “Cvt recall. My car is a QX60 HYBRID. Infinity was sued and settled on replacements for only the qx60 gas model. My car has the same shuddering problem that was the basis for the lawsuit; but for some reason the lawsuit settlement did not include the hybrid models. My CVT transmission has begun to suffer the same juddering problem which as affected so many of the qx60 models, both hybrid and gas.”

NHTSA complaint #11196428, filed 2019-04, 88,300 miles

Engine cooling: “The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the Vehicle Stability Assist (VSA) System warning light and the brake system failure warning light were illuminated. The vehicle was taken to the dealer; however, no failure was found. The failure recurred. The contact related the failure to NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System). The manufacturer was not made aware of the failure. The failure mileage was approximately 80,700.”

NHTSA complaint #11518618, filed 2023-04, 80,700 miles

Engine: “We purchased the car in november 11, 2013 and the problems started shortly thereafter. We have extensive paperwork over the course of 4 years that confirms the numerous times we've unsuccessfully attempted to get Infiniti to solve the problems. At one point, Infiniti supposedly fixed the problem by completely changing out the software but the problems returned. In fact, every single time we brought the car to Infiniti, even if it was just for an oil change or routine service, we informed the dealership that the car wasn't functioning correctly. …”

NHTSA complaint #11065779, filed 2018-01

Hybrid propulsion system: “The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not available. The contact had taken the vehicle to a dealer where it was left in their possession; the contact was given a loaner vehicle until the recall could be serviced. …”

NHTSA complaint #11457117, filed 2022-03, 120,000 miles

Mileage when problems were reported

54% of the 24 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 21,000 and 80,700 miles.

25%0–104%10–2525%25–5013%50–7521%75–10013%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (24 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 43,350 miles.

Complaints by year filed

Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

201420152017201820198202120222023
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2014 Infiniti QX60 Hybrid. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
QX60 Hybrid · SUV AWD★★★★★4 / 5554 · 17.9% risk
QX60 Hybrid · SUV FWD★★★★★4 / 5554 · 17.4% risk

Neighbouring years: 2015: same overall rating. A redesign between years can change both the car and the test.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2014 Infiniti QX60 Hybrid version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
QX60 Hybrid AWD2.5L 4-cyl · hybridCVT252826$2,600
QX60 Hybrid FWD2.5L 4-cyl · hybridCVT262826$2,600

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2014 Infiniti QX60 Hybrid → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 131 on record; the latest 10 are shown.

See all 131 bulletins →

Other model years of the Infiniti QX60 Hybrid

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20143143,3504526Not compared (fewer than 3 comparable model years)Falling

All Infiniti QX60 Hybrid model years

Frequently asked questions

How many NHTSA complaints does the 2014 Infiniti QX60 Hybrid have?

NHTSA recorded 31 consumer complaints for the 2014 Infiniti QX60 Hybrid as of Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2014 Infiniti QX60 Hybrid is reported most often?

Transmission and drivetrain is named most often, in 19 complaints (61% of the total), followed by engine cooling with 5.

Has the 2014 Infiniti QX60 Hybrid been recalled?

NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

How did the 2014 Infiniti QX60 Hybrid do in NHTSA crash tests?

NHTSA's 5-Star Safety Ratings give the 2014 Infiniti QX60 Hybrid 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.

What gas mileage does the 2014 Infiniti QX60 Hybrid get?

The EPA rates the 2014 Infiniti QX60 Hybrid (QX60 Hybrid AWD, 2.5L 4-cyl · hybrid) at 26 mpg combined, 25 city and 28 highway, with an estimated annual fuel cost of $2,600 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2014 Infiniti QX60 Hybrid reported?

Among the 24 complaints that include a mileage, the median is 43,350 miles and the middle half falls between 21,000 and 80,700 miles; 54% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.