Recall 23V626000: 2020–2022 Ford Explorer and 1 other model
- Report received
- Sep 8, 2023
- Manufacturer
- Ford Motor Company
- Potentially affected
- 2,954vehicles
- Model years
- 2020–2022
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Possible consequence
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy
Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2020 Ford Explorer1,244 complaints
- 2021 Ford Explorer448 complaints
- 2022 Ford Explorer271 complaints
- 2020 Lincoln Aviator110 complaints
- 2021 Lincoln Aviator40 complaints
- 2022 Lincoln Aviator48 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.