Recall 24V118000: 2020–2023 Mercedes-Benz GLE 450 and 2 other models
- Report received
- Feb 16, 2024
- Manufacturer
- Mercedes-Benz USA, LLC
- Potentially affected
- 105,071vehicles
- Model years
- 2020–2023
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Possible consequence
An engine stall increases the risk of a crash.
Remedy
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2020 Mercedes-Benz GLE 45026 complaints
- 2021 Mercedes-Benz GLE 45015 complaints
- 2022 Mercedes-Benz GLE 45014 complaints
- 2023 Mercedes-Benz GLE 4507 complaints
- 2020 Mercedes-Benz GLS 45036 complaints
- 2021 Mercedes-Benz GLS 45031 complaints
- 2022 Mercedes-Benz GLS 450 4MATIC16 complaints
- 2023 Mercedes-Benz GLS 450 4MATIC7 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.