Recall 25V463000: 2020–2023 Mercedes-Benz Metris

Report received

Jul 11, 2025

Manufacturer

Daimler Vans USA, LLC

Potentially affected

43,422vehicles

Model years

2020–2023

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Possible consequence

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2020 Mercedes-Benz Metris7 complaints
• 2021 Mercedes-Benz Metris1 complaints
• 2022 Mercedes-Benz Metris9 complaints
• 2023 Mercedes-Benz Metris2 complaints