Recall 25V732000: 2017–2019 Ford Flex
- Report received
- Oct 24, 2025
- Manufacturer
- Ford Motor Company
- Potentially affected
- 92,347vehicles
- Model years
- 2017–2019
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Possible consequence
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2017 Ford Flex42 complaints
- 2018 Ford Flex69 complaints
- 2019 Ford Flex258 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.