2017 Ford Flex Problems
Compared with other Ford Flex years
Fewer complaints than typical for this model
0/100 0.2× a typical year · 50 = typical
- Complaint rate is 0.2× that of a typical Ford Flex year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 3 of its 42 complaints were filed by the end of 2019.
- Most reported part: Other or unknown (13 complaints, median 27,000 mi).
- 4 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 42filed with NHTSA
- Median mileage
- 78,500miles, 14 complaints with mileage
- Recalls
- 4campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 19 mpgcombined, 3.5L 6-cyl FWD · 16 city / 23 hwy
Sources: NHTSA records for the 2017 Ford Flex (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 42 consumer complaints for the 2017 Ford Flex. The part named most often is other or unknown, with 13 complaints (31% of the total), followed by suspension (13) and back-over prevention (7). 14 of the complaints include a mileage, and 21% of those were filed for vehicles with under 50,000 miles; the median is 78,500 miles. Of all complaints, 2 involved a crash, 2 an injury, according to the filers. NHTSA lists 4 recall campaigns and 82 technical service bulletins for this model year. Other or unknown complaints overlap with 6 technical service bulletins filed under the same part. Suspension complaints overlap with 1 recall campaign filed under the same part. Compared with the other 10 Ford Flex model years that have at least 25 complaints and are old enough to compare, this one scores 0 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown13 31%
- Suspension13 31%
- Electrical system3 7.1%
- Steering3 7.1%
- Body and structure3 7.1%
- Air bags2 4.8%
- Seat belts2 4.8%
Also reported: Wheels (2), Engine (1), Latches, locks and linkages (1).
Example complaints
Other or unknown: “Loss of power, RPM too high for normal shifting up to 6 rpms. Cat converter noise after car shut off due to getting to hot. Fluctuation RPM at idle. Oil on top of valve cover.”
NHTSA complaint #11329528, filed 2020-06, 27,000 milesSuspension: “On monday, sept 28, 2020 at approximately 10:30 am while driving southbound on interstate 5 (just before the west mountain view overpass in firebaugh ca) doing 70 MPH, the car began fishtailing erratically - swerving between lanes. Fortunately, the driver was able to maneuver the car to the right shoulder of the interstate without hitting anything or anyone or even rolling the vehicle. (at the time there was an average amount of traffic on the road.) we initially believed that what we had experienced was a blowout, but after inspection, all the tires were found to be intact. …”
NHTSA complaint #11372679, filed 2020-11, 30,000 milesBack-over prevention (rear camera): “The contact owns a 2017 Ford Flex. The contact stated that months after a routine service appointment with a local dealer, the rear-view camera failed to operate as designed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The dealer and the manufacturer were contacted, and the contact was informed that the part for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 60,000.”
NHTSA complaint #11716950, filed 2026-02, 60,000 milesVisibility (wipers, defrost, mirrors): “My 2017 Ford Flex has an open safety recall for the rearview camera system (Ford Recall 25S49 / NHTSA Recall 25V695). The recall states the camera may display a blank image or show the message “Camera Unavailable” when the vehicle is placed in reverse. My vehicle is actively experiencing this exact failure. The screen frequently displays “Camera Unavailable,” preventing the rearview camera safety feature from functioning when the vehicle is put in reverse. I received the recall notice in October 2025. …”
NHTSA complaint #11723530, filed 2026-03Mileage when problems were reported
21% of the 14 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 58,000 and 90,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2017 Ford Flex. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Flex · SUV AWD | not rated | — | — | — | 4 · 15.1% risk |
| Flex · SUV FWD | not rated | — | — | — | 4 · 16.4% risk |
Driver aids listed by NHTSA for the 2017 model year: forward collision warning optional, lane departure warning not available, automatic emergency braking not available.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2017 Ford Flex version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Flex AWD | 3.5L 6-cyl | 6-speed automatic | 16 | 22 | 18 | $3,700 |
| Flex AWD | 3.5L 6-cyl | 6-speed automatic | 15 | 21 | 17 | $3,950 |
| Flex FWD | 3.5L 6-cyl | 6-speed automatic | 16 | 23 | 19 | $3,550 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 25V732000Oct 24, 2025Structure › BodyCovers: Ford Flex 2017–2019
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
- 25V695000Oct 13, 2025Back over prevention › Sensing system › CameraCovers: Ford Flex 2015–2019, Taurus 2015–2016, 2018–2019, Escape 2015–2016 +7 more
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a…
- 20V072000Feb 10, 2020Suspension › RearCovers: Ford Flex 2013–2018, Taurus 2013–2018, Lincoln MKT 2013–2018
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- 16V925000Dec 22, 2016Engine and engine cooling › Engine › Gasoline › Turbo/superchargerCovers: Ford Flex 2016–2017, Lincoln MKT 2016–2017, Ford Taurus 2016 +2 more
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply…
Recall details for the 2017 Ford Flex → · Check a VIN at nhtsa.gov/recalls
NHTSA investigations
- PE25007B-Pillar Trim DetachmentClosed · Aug 7, 2025
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 82 on record; the latest 10 are shown.
- 11037788Sep 30, 2026Other or unknown, Electrical system, Transmission and…. 25E10-S1 Owner letter
- 11035464Jul 2, 2026Other or unknown, Electrical system. NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With…
- 11029052Feb 24, 2026Other or unknown, Electrical system, Body and structure. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code…
- 11025837Nov 26, 2025Electrical system. This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not…
- 11025611Nov 12, 2025Transmission and drivetrain, Electrical system. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025…
- 11008948Oct 10, 2024Other or unknown. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission…
- 11001174May 27, 2024Other or unknown. This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018…
- 10254138Apr 24, 2024Equipment. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should…
- 10251934Mar 1, 2024Transmission and drivetrain. During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may…
- 10240743Jun 8, 2023Equipment. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article…
Other model years of the Ford Flex
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2019 | 257 | 50,000 | 4 | — | 19 | 50 · Typical | Rising |
| 2018 | 69 | 60,000 | 3 | — | 19 | 31 · Fewer | Rising |
| 2017 | 42 | 78,500 | 4 | — | 19 | 0 · Fewer | Rising |
| 2016 | 101 | 62,155 | 3 | — | 19 | 29 · Fewer | Rising |
| 2015 | 115 | 56,800 | 4 | — | 20 | 53 · Typical | Stable |
| 2014 | 249 | 65,000 | 4 | — | 20 | 78 · More | Falling |
| 2013 | 580 | 65,000 | 6 | — | 20 | 100 · More | Falling |
| 2012 | 64 | 65,006 | 2 | — | 19 | 25 · Fewer | Stable |
| 2011 | 144 | 73,500 | 2 | — | 19 | 51 · Typical | Stable |
| 2010 | 139 | 72,000 | 1 | — | 20 | 47 · Typical | Stable |
| 2009 | 181 | 60,000 | 1 | — | 19 | 73 · More | Falling |
All Ford Flex model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2017 Ford Flex have?
NHTSA recorded 42 consumer complaints for the 2017 Ford Flex as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 Ford Flex is reported most often?
Other or unknown is named most often, in 13 complaints (31% of the total), followed by suspension with 13.
Has the 2017 Ford Flex been recalled?
NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2017 Ford Flex get?
The EPA rates the 2017 Ford Flex (Flex FWD, 3.5L 6-cyl) at 19 mpg combined, 16 city and 23 highway, with an estimated annual fuel cost of $3,550 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2017 Ford Flex reported?
Among the 14 complaints that include a mileage, the median is 78,500 miles and the middle half falls between 58,000 and 90,000 miles; 21% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.