2004 Saab 9-5 Problems
- Complaints
- 19filed with NHTSA
- Median mileage
- 31,821miles, 17 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- —overall rating starts with 2011 models
- EPA fuel economy
- 21 mpgcombined, 2.3L 4-cyl FWD · 18 city / 27 hwy
Sources: NHTSA records for the 2004 Saab 9-5 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 19 consumer complaints for the 2004 Saab 9-5. The part named most often is electrical system, with 13 complaints (68% of the total), followed by engine (2) and engine cooling (2). 17 of the complaints include a mileage, and 65% of those were filed for vehicles with under 50,000 miles; the median is 31,821 miles. Of all complaints, 1 involved a crash, 1 a fire, according to the filers. NHTSA lists 2 recall campaigns and 82 technical service bulletins for this model year. Electrical system complaints overlap with 14 technical service bulletins filed under the same part. Engine complaints overlap with 6 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system13 68%
- Engine2 11%
- Engine cooling2 11%
- Fuel system2 11%
- Body and structure2 11%
- Tires2 11%
- Air bags1 5.3%
- Brakes1 5.3%
- Exterior lighting1 5.3%
- Steering1 5.3%
Also reported: Transmission and drivetrain (1), Vehicle speed control (1).
Example complaints
Electrical system: “A recall was previously issued for Saab direct ignition cassette failures for model years 2000 through 2002. My 2004 Saab 9-5 arc, which has 46,180 miles on it, had to have the di cassette replaced today due to failure. My model year should have been included in this recall due to the limited (less than reasonable) life of the part.”
NHTSA complaint #10421659, filed 2011-08, 46,172 milesEngine: “I have owned a 2004 Saab 9-5 sport combi wagon since 2006. Twice, over the last several years (2011, 2014), my husband and I have been on the highway and had an ignition switch incident where he was the driver and I was the passenger. In both incidents, I turned around to talk to my daughter (2011) and then daughters (2014) and inadvertently bumped the key in the ignition with my knee. The ignition switch is located in the center of the car by the console. It only took a slight tap of my knee and my car shut off while going at speeds of 75-80 MPH on the highway. …”
NHTSA complaint #10608119, filed 2014-07, 70,000 milesEngine cooling: “I own a 2004 Saab 9-5 wagon, which was purchased in nov 2004. There were approximately 31,800 miles on the car at the time of this failure, which occurred in late july 2008. (ironically, less than 2 weeks after having taken the car for routine service/oil change/tire rotation.) after having run 2 errands (I.e. Two stops & starts), I was driving to work on a relatively busy 4-lane road. Just after having come down a hill & rounding a corner, with estimated speed 35mph, the car's engine cut out, the power steering went out, & the brakes seemed not to work appropriately. …”
NHTSA complaint #10237522, filed 2008-08, 31,821 milesFuel system: “I purchased my 2004 Saab 9-5 in 2023. I was under the impression that everything was running and that drivability was proper. When I attempted to drive the automobile it would start, idle 7 minutes and stall. It would not start again for about 35 minutes. I tried to use it, and this behavior continued. Often, in traffic it would stall while I was moving at low speed, and moderate speed: Without warning, it cuts out and won't start for 40 minutes. I have spent money with my mechanic, over $1,000. I personally bought many parts: MAF sensor, fuel pump relay, fuel filter, and fuel pump. …”
NHTSA complaint #11660144, filed 2025-05Mileage when problems were reported
65% of the 17 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 5,500 and 60,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2004 Saab 9-5. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| 9-5 · sedan | not rated | 5 / 5 | — | — | — |
| 9-5 Wagon · sedan | not rated | 5 / 5 | — | — | — |
Ratings before the 2011 model year come from an older, less demanding test and are not comparable with ratings for 2011 and later.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2004 Saab 9-5 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| 9-5 FWD | 2.3L 4-cyl | 5-speed manual | 18 | 27 | 21 | $3,200 |
| 9-5 FWD | 2.3L 4-cyl | 5-speed automatic | 17 | 26 | 20 | $3,350 |
| 9-5 FWD | 2.3L 4-cyl | 5-speed automatic | 17 | 25 | 20 | $4,100 |
| 9-5 Wagon FWD | 2.3L 4-cyl | 5-speed manual | 18 | 27 | 22 | $3,050 |
| 9-5 Wagon FWD | 2.3L 4-cyl | 5-speed manual | 18 | 26 | 21 | $3,200 |
| 9-5 Wagon FWD | 2.3L 4-cyl | 5-speed automatic | 17 | 26 | 20 | $3,350 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 08V160000Apr 9, 2008Seats › Front assembly › Head restraintCovers: Saab 9-5 2002–2008
Saab is recalling 57,389 my 2002-2008 9-5 series vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 201, "occupant protection in interior impact." during compliance testing, one of the upper interior occupant…
- 07V087000Mar 7, 2007Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittingsCovers: Saab 9-5 2001–2005, 9-3 2002–2003, 9-3 Convertible 2000
On certain passenger vehicles, the fuel pump retaining tabs holding the fuel lines were damaged during production.
Recall details for the 2004 Saab 9-5 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 82 on record; the latest 10 are shown.
- 11020816Jul 18, 2025Other or unknown. This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- 11007208Sep 6, 2024Other or unknown. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires…
- 11006621Aug 26, 2024Electrical system. Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need…
- 11004557Jun 17, 2024Other or unknown. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312Jun 6, 2024Electrical system. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492…
- 11000576May 7, 2024Other or unknown. This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal…
- 10252735Mar 28, 2024Electrical system. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10251890Mar 13, 2024Engine cooling. This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with…
- 10250775Feb 22, 2024Engine cooling. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has…
- 10249579Jan 12, 2024Engine cooling, Transmission and drivetrain. This PI bulletin advises the technician on the proper way to install the pistons in an engine.
Other model years of the Saab 9-5
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2011 | 9 | 58,000 | 0 | — | 24 | — | Not enough data |
| 2008 | 20 | 40,000 | 2 | — | 21 | — | Falling |
| 2007 | 17 | 52,000 | 2 | — | 21 | — | Rising |
| 2006 | 23 | 52,500 | 2 | — | 22 | — | Stable |
| 2005 | 11 | 95,000 | 2 | — | 21 | — | Not enough data |
| 2004 | 19 | 31,821 | 2 | — | 21 | — | Stable |
| 2003 | 47 | 73,000 | 4 | — | 21 | Not compared (before 2008) | Falling |
| 2002 | 65 | 53,837 | 6 | — | 21 | Not compared (before 2008) | Stable |
| 2001 | 104 | 61,599 | 4 | — | 20 | Not compared (before 2008) | Rising |
| 2000 | 119 | 78,008 | 3 | — | 20 | Not compared (before 2008) | Stable |
| 1999 | 118 | 78,000 | 2 | — | 20 | Not compared (before 2008) | Stable |
All Saab 9-5 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2004 Saab 9-5 have?
NHTSA recorded 19 consumer complaints for the 2004 Saab 9-5 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2004 Saab 9-5 is reported most often?
Electrical system is named most often, in 13 complaints (68% of the total), followed by engine with 2.
Has the 2004 Saab 9-5 been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2004 Saab 9-5 get?
The EPA rates the 2004 Saab 9-5 (9-5, 2.3L 4-cyl) at 21 mpg combined, 18 city and 27 highway, with an estimated annual fuel cost of $3,200 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2004 Saab 9-5 reported?
Among the 17 complaints that include a mileage, the median is 31,821 miles and the middle half falls between 5,500 and 60,000 miles; 65% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.