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EquipmentPart report

2004 Saturn Ion Equipment Problems

Complaints
14about this part
Share
2%of 898 total for the year
Median mileage
41,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the equipment of the 2004 Saturn Ion, 2% of the 898 complaints for this model year. Where a mileage was given, the median is 41,000 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Below a certain temperature if the car is not warm or the ignition is not warm when trying to start the vehicle; the anti theft system turns on. Once the anti theft system is on I cannot start the vehicle for at least 15 minutes. Usually making me late for something. I have had this replaced and would like compensation if possible.”

NHTSA complaint #10462371, filed 2012-06, 110,000 miles

“After only 9 months of owning my ION I have experienced problems with shifting the car in and out of gear. It is a random occurrence and can happen 8 times in a week then not at all for months. However when it does happen it is a life threatening experience as I am usually driving on a major highway. The car will be locked into 4th for example and when I try to shift to 5th I can not get it out of 4th. I have taken the car to the Saturn dealership a minimum of 20 times for this problem, only to be told that they could not do anything. …”

NHTSA complaint #10308874, filed 2010-02, 9,000 miles

“The ignition switch in the 2004 Saturn ION has a malfunction. The car is only four years old and will not start in cold weather. Upon calling the local Saturn dealership in springfield, pa the service receptionist was able to tell me exactly what was wrong with the car and that I had to wait 15 minutes to half an hour and then try to start the car again to see if it will start. Gm and Saturn know that the ignition switch is faulty which is proven by the fact that the receptionist knew how to start my car but they have not done anything about it. …”

NHTSA complaint #10250924, filed 2008-12, 79,500 miles

“I purchase a 2004 Saturn ION (6/11/04), brand new. The first sign of cold that year, late november, the car would not start at all. After awhile(10-15 min.) it would start up like nothing was wrong. I brought it in 12/28/04, which they replaced the ignition lock module; saying that was the problem . I still had issues with the car through the winter, and they didn't know was what wrong. Everytime I brought it in, they would find nothing wrong and send me on my way since they couldn't reproduce the issue. The next winter than same thing happened. …”

NHTSA complaint #10210720, filed 2007-12, 14,703 miles

“This is the third time I've had to push this Saturn into the street to get our other drivers off to work. The first time it was only a few months old and was towed to the dealer. They said my floormats were too thick and not genuine Saturn parts and caused it not to start(no kidding, they said this). A few weeks later it once again failed to turn over. Another tow to the dealer and this time they re-coded the key and ignition switch. Several times over the past few years it has failed to start. If I wait 20 minutes, the anti theft module re-sets and it will start. …”

NHTSA complaint #10216574, filed 2008-01, 58,000 miles

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
200781%
200671%
200551%
2004142%
200371%

Other parts of the 2004 Saturn Ion

Steering
345 complaints
Electrical system
331 complaints
Transmission and drivetrain
60 complaints
Air bags
52 complaints
Fuel system
52 complaints
Engine cooling
33 complaints
Vehicle speed control
27 complaints
Exterior lighting
25 complaints
Engine
23 complaints
Other or unknown
21 complaints
Visibility (wipers, defrost, mirrors)
20 complaints
Brakes
19 complaints

← All problems reported for the 2004 Saturn Ion

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology