2016 Subaru Outback Technical Service Bulletins

478 technical service bulletins (TSBs) are on record for the 2016 Subaru Outback. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10140529Apr 27, 2016Equipment. Reminder: Only those vehicles with Telematics. On Friday, April 15, 2016, a letter will be sent out to a select group of customers regarding their current SUBARU STARLINK subscription. The letter will inform the customer that their services may not be active. In an effort to provide a resolution for these customers, SOA is recommending they bring their vehicle to a Retailer for inspection and repair.
• 10140532Apr 26, 2016Equipment. When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required. To assist with that, a new Bluetooth Interview Form is available to facilitate the completion of an exchange order. The form is available on Subarunet at Service Operations & Technical >> Forms.
• 10140520Apr 25, 2016Engine, Equipment, Electrical system. Remote Engine Start Systems Trouble Shooting Guide
• 10140510Apr 25, 2016Equipment, Electrical system. Although Fujitsu TEN (F10) Navigation units utilize an externally (faceplate) accessible MicroSD memory card, the MicroSD card used in Clarion display audio units is internal and not accessible. In the event a ?Check SD Memory Card? alert message appears on the faceplate display, an exchange display audio unit must be ordered through the applicable Clarion audio exchange procedure.
• 10140509Apr 25, 2016Equipment. Only those vehicles with Telematics. Provisioning is the process by which the DCM receives the subscription request and activates the related DCM features requested as outlined in the specific subscription contract. If provisioning is not successful then the DCM may remain in an inactive state and the requested services may not be activated for the customer. Field investigation has found that this may be a result…
• 10140528Apr 15, 2016Equipment, Electrical system. Only those vehicles with Telematics. On Friday, April 15, 2016, a letter will be sent out to a select group of customers regarding their current SUBARU STARLINK subscription. The letter will inform the customer that their services may not be active. In an effort to provide a resolution for these customers, SOA is recommending they bring their vehicle to a Retailer for inspection and repair.
• 10140499Apr 12, 2016Equipment. Revised TSB. The Subaru Lock Information Site (SLIS) is located at http://lockinfo.subaru.com, and provides information on how to obtain immobilizer codes and key cut codes for Subaru vehicles from the 2000MY to present. This bulletin identifies the equipment required to initialize (reset) the immobilizer code and cut the key blanks, for both immobilizer and non-immobilizer type keys.
• 10140524Apr 11, 2016Equipment. When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required. Exchange order entry will now request a date and time when condition was last duplicated. The customer?s phone carrier, phone make and model will be required when Bluetooth or Connectivity failure sections are selected.
• 10140496Apr 4, 2016Electrical system, Equipment. Models Equipped with Navigation and Harman Kardon Power Amplifier Revised TSB. Fujitsu 10/ FTEN/ F10 Navigation Voice Guidance Instructions Getting Cut Off. This bulletin announces availability of an enhanced audio system power amplifier which contains software to address customer concerns of voice guidance instructions (words) being cut short or cut off. For example: instead of the instruction saying ?Turn right…
• 10140495Apr 1, 2016Equipment. Revised TSB. Models with "Gen 2" F10 Audio/Navigation Systems. ?Gen 2? & ?Gen 2.1? Operating Tips. This bulletin provides information to help diagnose and address different s relating to customer concerns which may arise when operating the new-generation ?Gen 2? F10 Audio / Navigation system.
• 10120968Feb 29, 2016Transmission and drivetrain, Electrical system. This bulletin announces availability of reprogramming files to optimize transmission control module (TCM) operation and address the following customer concerns: ? Engine RPM ?flare? (sharp RPM increase when CVT ?downshifts?) when using cruise control on uphill grades ? Cancellation of cruise control as a result of rpm flare (driver must reset desired vehicle speed). This new logic changes the cruise control system…
• 10120967Feb 29, 2016Equipment, Electrical system. This bulletin announces availability of an enhanced audio system power amplifier which contains software to address customer concerns of voice guidance instructions (words) being cut short or cut off. For example: instead of the instruction saying ?Turn right ahead?, it might be ?right ahead? or even just ?ahead?. This intermittent condition occurs after completing a Bluetooth hands-free phone call while using the…
• 10087242Feb 29, 2016Vehicle speed control, Engine. "this bulletin announces availability of reprogramming files to optimize transmission control module (tcm) operation and address the following customer concerns: • engine rpm “flare” (sharp rpm increase when cvt “downshifts”) when using cruise control on uphill grades • cancellation of cruise control as a result of rpm flare (driver must reset desired vehicle speed). This new logic changes the cruise control system…
• 10087241Feb 29, 2016Equipment, Electrical system. "this bulletin announces availability of an enhanced audio system power amplifier which contains software to address customer concerns of voice guidance instructions (words) being cut short or cut off. For example: instead of the instruction saying “turn right ahead”, it might be “right ahead” or even just “ahead”. This intermittent condition occurs after completing a bluetooth hands-free phone call while using the…
• 10089803Feb 25, 2016Equipment. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation “gen 2” f10 audio / navigation system. We will continue to add more helpful tips to this tsb as they become available.
• 10086841Feb 25, 2016Equipment. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation “gen 2” f10 audio / navigation system. We will continue to add more helpful tips to this tsb as they become available.
• 10192925Feb 8, 2016Electrical system. This bulletin announces a change to the battery sensor to prevent unnecessary occurrence of DTC P1C00 being set / stored in the ECM memory.
• 10084142Feb 8, 2016Electrical system. This bulletin announces a change to the battery sensor to prevent unnecessary occurrence of dtc p1c00 being set / stored in the ecm memory.
• 10084125Feb 5, 2016Fuel system. This service information bulletin serves as a reminder to always follow the proper procedures when diagnosis of a dtc b1500 leads to replacement of a faulty main and / or sub fuel level sensor.
• 10234286Feb 1, 2016Equipment. This is the final PDF for the 2016 January TechTIPS, please use and distribute as needed.
• 10234277Jan 14, 2016Wheels. Loose / Gapping Accessory Front Wheel Arch Moldings
• 10084297Jan 14, 2016Equipment. Technical support guide - gen 2.0 & 2.1 micro sd navigation (avn) display audio (da)
• 10081080Jan 14, 2016Equipment, Wheels. This bulletin provides a service procedure to address customer concerns of loose or gapping accessory front wheel arch molding(s) (e201sal000 molding kit). There are 2 retaining clips on each molding which have been improved to enhance retention of the molding to the fender lip thereby eliminating any gap between the molding and the body. This bulletin applies to the front wheel arch moldings only.
• 10075064Jan 14, 2016Wheels. Summary to be provided on a future date.
• 10081075Jan 7, 2016Body and structure. This bulletin provides a repair procedure to address a wind rushing and / or fluttering-type sound originating from the “b” pillar area of the vehicle. The sound is usually reported to be more prevalent when crosswinds are present and / or at highway speeds. The procedure involves the installation of a longer, 320mm piece of butyl adhesive to secure the upper front corner area of the rear door frame weatherstrip.
• 10232519Jan 4, 2016Electrical system. Interior Fuse Box (F/B) ?IG? and ?ACC? Relay/Under-Hood Fuse Box (M/B) Main Relay/Replacement for Engine Will Not Crank / Start Condition
• 10081068Jan 4, 2016Engine, Electrical system, Equipment. "if you receive a customer concern of a no crank / no start condition during very cold temperatures, the ig1, ig2, acc1, acc2 and/or the egi main relays may be the root cause and require replacement. It is generally reported that the car starts normally after an overnight soak. After the initial start, the customer drives a short distance then shuts the car off (example: at a gas pump or coffee shop).
• 10074609Jan 4, 2016Electrical system. Summary to be provided on a future date.
• 10094367Dec 18, 2015Equipment. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation “gen 2” f10 audio / navigation system. We will continue to add more helpful tips to this tsb as they become available.
• 10094364Dec 17, 2015Equipment. This bulletin announces a design change to the fuel filler door (saucer) assembly to address customer concerns of it being difficult to open and / or close. The striker portion’s shape has been changed as shown in the crosssection illustration below along with the type of plastic material used in the construction of the saucer assembly. Important: this bulletin replaces tsb 09-58-14r dated 9/26/14 and 09-60-15r…
• 10094362Dec 16, 2015Equipment. This service information bulletin announces a new requirement regarding one-time use parts which must replaced whenever disconnecting or replacing the prg rod. The spring steel retaining clips (stop rings) which lock the prg rod to the ball studs (pivot points) on either end are now one-time use items and must be replaced whenever they are removed. If the stop rings are not replaced, the rod may come off the ball…
• 10094361Dec 16, 2015Body and structure. This service information bulletin provides design change information regarding the rear gate panel assembly, the rear spoiler assembly and their interchangeability.
• 10094350Dec 16, 2015Equipment. The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the stis web site when looking for the latest service information. Printed pages will not be made available to…
• 10094342Dec 14, 2015Body and structure, Visibility (wipers, defrost, mirrors). Should you receive a customer concern of vibration or looseness in either of the door mirrors, a design change has been made to the 3 mirror head mounting holes in the mounting base. In addition, a new retaining bolt and tightening torque specification are now used to secure the mirror head to the mounting base. This bulletin provides a procedure for repairing the existing mirror assembly by replacing the three…
• 10094261Dec 10, 2015Equipment. Update - subaru recall campaign: wqv57 propeller shaft attaching bolt torque • owner notification letters will be mailed today • affected vin lists will be distributed to the regional offices • emails will be sent to owners with a valid email address on file with mysubaru.com subaru of america, inc. (subaru) is recalling certain 2016 model year subaru legacy and outback vehicles to inspect and possibly tighten or…
• 10094232Dec 9, 2015Equipment, Transmission and drivetrain. Subaru of america, inc. (subaru) is recalling certain 2016 model year subaru legacy and outback vehicles to inspect and possibly tighten or replace the bolts that attach the propeller shaft to the rear differential.
• 10094221Dec 1, 2015Body and structure, Fuel system, Other or unknown. "this bulletin announces a design change to the fuel filler door (saucer) assembly to address customer concerns of it being difficult to open and / or close. The striker portion’s shape has been changed as shown in the cross-section illustration below along with the type of plastic material used in the construction of the saucer assembly."
• 10093911Nov 24, 2015Equipment. This bulletin announces a design change to the fuel filler door (saucer) assembly to address customer concerns of it being difficult to open and / or close. The striker portion’s shape has been changed as shown in the cross-section illustration below along with the type of plastic material used in the construction of the saucer assembly. Important: this bulletin replaces tsb 09-60-15r dated 10/26/15.
• 10093908Nov 20, 2015Equipment. Subaru of america, inc. (subaru) is recalling certain 2016 model year subaru legacy and outback vehicles to inspect and possibly tighten or replace the bolts that attach the propeller shaft to the rear differential.
• 10093903Nov 19, 2015Equipment, Visibility (wipers, defrost, mirrors). Subaru of america, inc. (soa) quality assurance has identified an increase in the number of cracked windshields on some 2015 and 2016my legacy and outback models. Further investigation has determined the root cause for many of these failures to be the ceramic materials used for the black-colored printed perimeter combined with the silver-colored material used for the wiper deicer portion of the windshield glass.
• 10093902Nov 19, 2015Equipment, Visibility (wipers, defrost, mirrors). In an effort to clarify information contained in the windshield warranty extension tsb #12‐192‐15 dated 10/12/2015, please review the following:  repairs covered under this warranty extension are not subject to the $500.00 pre‐authorization requirement. Do not submit an authorization request for windshield replacement through subarunet for repairs covered under this warranty extension.
• 10093861Nov 4, 2015Transmission and drivetrain. This bulletin provides a procedure for diagnosing a customer concern of a delayed and / or harsh engagement of the cvt (model tr580) when shifting into reverse or drive from neutral. All 2013-16my, 4-cylinder, n/a models with cvt
• 10093841Nov 4, 2015Equipment. The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the stis web site when looking for the latest service information. Printed pages will not be made available to…
• 10093650Oct 26, 2015Visibility (wipers, defrost, mirrors). Subaru of america, inc. Will be issuing a warranty extension to address cracks or breakage in the deicer area of the windshield on 2015 and early production 2016 legacy and outback models equipped with the all weather package that included a windshield wiper deicer. This extension also covers certain early replacement windshields which were similarly affected.
• 10093649Oct 26, 2015Visibility (wipers, defrost, mirrors). Subaru of america, inc. (soa) quality assurance has identified an increase in the number of cracked windshields on some 2015 and 2016my legacy and outback models. Further investigation has determined the root cause for many of these failures to be the ceramic materials used for the black-colored printed perimeter combined with the silver-colored material used for the wiper deicer portion of the windshield glass.
• 10093641Oct 16, 2015Visibility (wipers, defrost, mirrors). This bulletin provides a service procedure to address customer concerns of a wind rushing-type sound which seems to come from the front door glass sash area. Customers may report a concern with one or both front doors. It is only necessary to address the side with the confirmed condition. The door glass sash separates the main door glass from the small partition glass on each door.
• 10093624Oct 7, 2015Equipment. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation “gen 2” f10 audio / navigation system. We will continue to add more helpful tips to this tsb as they become available.
• 10197411Oct 1, 2015Equipment. Tehnical Suppurt Guide Gen 2.0 & 2.1 Micro SD Navigation (AVN) Gen 2.0 & 2.1 Display Audio (DA)
• 10093129Sep 28, 2015Transmission and drivetrain. Subaru of america, inc. Has extended the availability of remanufactured cvt transmissions to include crosstrek, forester and impreza applications. Please check applications and availability through normal parts channels prior to making vehicle repairs. Retailers are required to use a remanufactured unit for all repairs reimbursed by subaru that require a major repair or replacement, except in the case of a “new”…
• 10093113Sep 15, 2015Transmission and drivetrain. Subaru of america, inc. (subaru) is recalling certain 2015 and 2016 model year legacy and outback vehicles. During the manufacturing process of the propeller shaft that connects to the vehicle’s transmission, the seal cap and seal located inside the propeller shaft yoke may have been deformed. As a result, the seal may leak transmission fluid. If the transmission fluid leaks onto an exhaust pipe, there is a…

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