2020 Subaru Outback Technical Service Bulletins

620 technical service bulletins (TSBs) are on record for the 2020 Subaru Outback. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10233917Mar 15, 2023Equipment, Electrical system. This Service Information Bulletin addresses isolated customer concerns regarding the pictured CP1 BASE Model Center Information Display (CID) LOWER 7-inch display screen flashing, not responding to touch inputs and / or shutting off intermittently.
• 10233899Mar 15, 2023Electrical system, Equipment. USB Map Data Update Procedure for Denso Gen 4 Navigation Equipped System.
• 10233895Mar 15, 2023Electrical system, Transmission and drivetrain. This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH “A” CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness is NG.
• 10233892Mar 15, 2023Equipment, Electrical system. This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed.
• 10233886Mar 15, 2023Equipment, Electrical system. This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
• 10233882Mar 15, 2023Transmission and drivetrain. Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 -2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.
• 10233880Mar 13, 2023Electrical system, Equipment. The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
• 10233875Mar 10, 2023Equipment, Electrical system. Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
• 10233874Mar 10, 2023Electrical system, Equipment. In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
• 10233867Mar 6, 2023Electrical system. This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified.
• 10232240Feb 28, 2023Transmission and drivetrain, Electrical system. This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.
• 10232239Feb 28, 2023Equipment, Electrical system. This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features.
• 10232237Feb 28, 2023Electrical system, Equipment. When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully.
• 10232236Feb 28, 2023Engine cooling, Electrical system. This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices.
• 10232235Feb 28, 2023Engine cooling, Electrical system. This bulletin announces the availability of new reprograming files for the Engine Control Module (ECM) developed to remedy DTCs.
• 10232220Feb 13, 2023Equipment, Electrical system. The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
• 10232213Feb 3, 2023Equipment, Electrical system. Subaru Battery Drain Product Liability Litigation.
• 10231312Jan 24, 2023Electrical system, Engine cooling, Equipment. Engine Surging/Jolting During Accelerator Release.
• 10231296Jan 24, 2023Electrical system. This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified.
• 10231306Jan 17, 2023Electrical system, Engine cooling. This bulletin announces availability of reprogramming files developed for the Engine Control Module (ECM) to optimize the fuel injection system’s fuel spray pattern and engine block heater detection.
• 10231304Jan 12, 2023Equipment, Electrical system. The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
• 10231303Jan 12, 2023Transmission and drivetrain. Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.
• 10231299Jan 12, 2023Transmission and drivetrain. This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
• 10231293Jan 12, 2023Engine cooling. This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
• 10231295Jan 9, 2023Transmission and drivetrain. CVT Assembly (WRK-21) Warranty Extension.
• 10231286Jan 5, 2023Electrical system. Subaru Battery Drain Product Liability Litigation.
• 10228796Dec 30, 2022Electrical system, Equipment. This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
• 10228791Dec 29, 2022Transmission and drivetrain. "Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break."
• 10228777Dec 3, 2022Electrical system. This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified.
• 10226858Nov 30, 2022Electrical system. This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified.
• 10226897Nov 29, 2022Electrical system. This bulletin announces a design change made to the power window main switches used in the models listed.
• 10226839Nov 18, 2022Electrical system, Equipment. In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
• 10226904Nov 17, 2022Transmission and drivetrain. This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
• 10226863Nov 17, 2022Electrical system, Equipment. This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns.
• 10226855Nov 16, 2022Transmission and drivetrain. This communication announces a new procedure for retailers to follow in the event their WRK-21 videoscope requires service or replacement.
• 10226841Nov 9, 2022Electrical system, Equipment. This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature.
• 10226833Nov 2, 2022Electrical system, Equipment. This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current).
• 10225775Oct 31, 2022Equipment, Electrical system. The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
• 10225753Oct 31, 2022Electrical system. Subaru Battery Drain Product Liability Litigation.
• 10225731Oct 31, 2022Engine cooling, Transmission and drivetrain. Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 -2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.
• 10225772Oct 24, 2022Transmission and drivetrain. UPDATE: Subaru Safety & Emissions Recall: WRK-21 – CVT Chain Guide Breakage.
• 10225766Oct 18, 2022Electrical system, Equipment. This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
• 10225762Oct 12, 2022Electrical system. This Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
• 10225759Oct 12, 2022Equipment, Electrical system. A Firmware Over the Air (FOTA) software update is available for our customers with a Gen 4 head unit.
• 10225744Oct 3, 2022Equipment, Electrical system. This bulletin is being released as guidance for proper testing and charging of vehicle batteries.
• 10225740Oct 3, 2022Suspension. This bulletin announces a design change made to the front stabilizer bushings.
• 10225733Oct 3, 2022Equipment, Electrical system. This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current).
• 10222371Sep 30, 2022Transmission and drivetrain. Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.
• 10222367Sep 27, 2022Engine cooling. This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components.
• 10222364Sep 26, 2022Electrical system. Battery Class Action Settlement Resources. (2)

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