2020 Subaru Outback Technical Service Bulletins

620 technical service bulletins (TSBs) are on record for the 2020 Subaru Outback. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10222361Sep 26, 2022Electronic stability control, Electrical system. This bulletin announces availability of new Vehicle Dynamics Control (VDC) reprograming files.
• 10222349Sep 20, 2022Transmission and drivetrain. An announcment regarding final phase of customer mailing for recall WRK 21.
• 10222348Sep 14, 2022Equipment, Engine cooling. This bulletin announces availability of a new thermo control valve assembly.
• 10222342Sep 14, 2022Transmission and drivetrain. This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
• 10222340Sep 6, 2022Electrical system, Equipment. This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries.
• 10222341Sep 1, 2022Equipment, Electrical system. Battery Drain Class Action Settlement- Warranty Extension Training.
• 10219500Aug 30, 2022Electrical system. Announcement to Subaru Retailers regarding the preliminary settlement in a class action lawsuit regarding battery drain in certain Subaru vehicles.
• 10219497Aug 30, 2022Equipment, Electrical system. A Firmware Over the Air (FOTA) software update is available for our customers with a Gen 4 head unit.
• 10219496Aug 26, 2022Engine cooling. This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
• 10219486Aug 26, 2022Electrical system. This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries.
• 10219499Aug 23, 2022Electrical system, Latches, locks and linkages. This Service Information Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current).
• 10219492Aug 23, 2022Equipment. This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
• 10219491Aug 23, 2022Equipment, Electrical system. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
• 10219476Aug 12, 2022Equipment. Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
• 10219474Aug 9, 2022Equipment, Electrical system. This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature.
• 10219472Aug 5, 2022Transmission and drivetrain. Subaru of America, Inc. (Subaru) is initiating this safety and emissions Recall for certain 2019-2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break. Updates of Affected Vehicles and Owner Notification).
• 10219470Aug 2, 2022Electrical system. This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed. (Firmware Over-The Air) FOTA.
• 10219466Aug 2, 2022Electrical system. REQUIRED Information for WRK-21 Service Claims.
• 10219465Aug 2, 2022Electrical system. The purpose of this communication is to assist retailers with questions or concerns regarding the OTC 16-3880X videoscopes, including repairs and replacement procedures.
• 10216996Jul 29, 2022Transmission and drivetrain, Electrical system, Equipment. Recently following the release of the WRK-21 CVT Chain Guide Breakage, SOA’s Techline started to receive some retailer inquiries regarding TCMs not accepting the testing/ temporary pak file or the final pak file and then failing to communicate.
• 10216971Jul 18, 2022Equipment, Transmission and drivetrain. Subaru of America, Inc. (Subaru) is initiating a new safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.
• 10216984Jul 12, 2022Equipment, Transmission and drivetrain. This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
• 10216981Jul 11, 2022Electrical system, Equipment, Other or unknown. This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
• 10216977Jul 8, 2022Equipment, Electrical system, Transmission and drivetrain. The WRK-21 recall includes TCM reprogramming to prevent CVT chain slip. If, during the recall inspection, a vehicle is confirmed to have already experienced severe enough CVT chain slip, the CVT assembly will be replaced.
• 10216974Jul 8, 2022Equipment, Transmission and drivetrain. "Subaru of America, Inc. (Subaru) is initiating this safety and emissions recall for certain 2020-2021 model year turbo Legacy vehicles and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break. (New recall WRK22 will cover 182 pre-production vehicles not already included in the WRK21 recall initiated in December 2021. These additional 182…
• 10216969Jul 5, 2022Suspension, Equipment. This bulletin announces a design change made to the front stabilizer bushings.
• 10215437Jun 30, 2022Equipment, Electrical system. This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
• 10215432Jun 29, 2022Engine cooling, Electrical system. This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
• 10215424Jun 27, 2022Equipment, Electrical system. This Service Information Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2256 is detected.
• 10215410Jun 22, 2022Equipment, Transmission and drivetrain. WRK-21 rental pre-authorization.
• 10215409Jun 20, 2022Transmission and drivetrain. UPDATE Subaru Safety & Emissions Recall: WRK-21 – CVT Chain Guide Breakage.
• 10213193May 18, 2022Seat belts. This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
• 10213184May 17, 2022Fuel system. Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.
• 10213182May 13, 2022Electrical system. This bulletin addresses the rare cases of activation of touch screen buttons without touch. (11.6" Display Screen Only)
• 10213181May 13, 2022Electrical system. This bulletin addresses isolated customer concerns regarding the pictured CP1 BASEModel Center Information Display (CID) LOWER 7-inchdisplay screen flashing, not responding to touch inputs and / or shutting off intermittently.
• 10213178May 12, 2022Equipment, Electrical system. This bulletin addresses the rare cases of activation of touch screen buttons without touch. (Dual 7" Display Screen Only)
• 10213174May 9, 2022Electrical system, Equipment. This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C.
• 10213170May 2, 2022Equipment, Electrical system. The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units.
• 10210827Apr 26, 2022Equipment, Engine cooling, Transmission and drivetrain. This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
• 10210833Apr 22, 2022Equipment, Electrical system. The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units.
• 10210832Apr 22, 2022Equipment, Electrical system. The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units.
• 10210831Apr 22, 2022Electrical system, Engine cooling. This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
• 10210820Apr 6, 2022Equipment. The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
• 10209937Mar 29, 2022Electrical system, Equipment, Engine cooling. This bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area.
• 10209935Mar 22, 2022Electrical system. This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the 2020-2022 Subaru vehicles.
• 10209915Mar 18, 2022Electrical system. This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
• 10209927Mar 9, 2022Equipment. This bulletin announces Service Manual corrections for the diagnostic trouble tree for DTC B1788.
• 10209914Mar 9, 2022Transmission and drivetrain. This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
• 10209913Mar 2, 2022Electrical system. This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
• 10208689Feb 28, 2022Electrical system, Equipment. This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4.

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