2013 Tesla Model S Back-over prevention (rear camera) Problems

“Failure of the touchscreen results in loss of rear camera image display when reverse gear is selected, resulting in reduced rear visibility when backing. Screen also completely freezes and cannot control climate control elements, sound, etc. When back up camera finally does engage, backup camera screen is black with two white lines.”

“Tesla is refusing to refund the out of pocket cost paid for the mcu touchscreen repair, described by the NHTSA recall number 21v035. Please find attached Tesla's automated system refusing to refund, plus my service receipt showing it was paid out of pocket.”

“Hi, Tesla has a recall from the NHTSA regarding the MCU chip that powers the main center console screen. It can fail over time. My vehicle is under the recall, and they did the MCU chip recall but it did not help the screen. It is still failing. Without the screen working, the vehicle controls are not usable since 95% of the functions are through the screen. I contacted Tesla and they have ignored me and declined to fix the vehicle, even though the purpose of the recall was to fix the center screen.”

“The contact owns a 2013 Tesla Model S. The contact stated that while driving at an undisclosed speed, the center display screen malfunctioned, causing the rearview camera to intermittently fail. Additionally, the failure caused a delay while switching gears to drive(D) and to park(P). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined through the Tesla App that the VCM daughterboard needed to be replaced with one containing an enhanced eMMC controller. …”

“The contact owns a 2013 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the recall repair was performed twice however, the vehicle experienced an unknown computer failure. The contact stated while driving at various speeds, the seats moved independently. The contact was unaware of a warning light being illuminated. The contact stated that the driver’s side seat would revert to the seat settings of the second driver independently while the vehicle was in motion. …”