2013 Tesla Model S Other or unknown Problems
- Complaints
- 122about this part
- Share
- 26%of 461 total for the year
- Median mileage
- 82,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 122 complaints about the other or unknown of the 2013 Tesla Model S, 26% of the 461 complaints for this model year. Where a mileage was given, the median is 82,500 miles. 7 of these say a crash was involved and 3 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The main screen that controls everything has a massive issue. It controls all the functions in the car, like the rear back up camera, ability to control AC, etc. The screen is peeling from the inside, and many people have reported this on the Tesla forums. Tesla wants to charge me at least $2500 to fix the problem, and I know this is affecting many cars.”
NHTSA complaint #11355701, filed 2020-09, 41,000 miles“Vehicle touchscreen constantly freezes and needs to be restarted. I reported this issue to Tesla due to their claimed extended warranty on mcu issues, however, they have refused replacement. I am concerned about my safety driving the vehicle as a significant amount of operations are controlled by the touchscreen.”
NHTSA complaint #11390619, filed 2021-01, 64,000 miles“The car was pending an over the air update which I was delaying because of the research I found online about the computer touchscreen chip going out. The update was forced to the car while it was in my garage and after the update the touchscreen was non functional. Because of this most features were not usable like A/C and radio. The more important features that were not able to use were that the turn signal.”
NHTSA complaint #11354287, filed 2020-09, 140,000 miles“Mcu main computer failed, prevented me from using defrost couldn't see while driving almost caused an accident as my entire front window view got block. The mcu allows you to use the screen which lets you turn on defrost. Very dangerous situation. This also controls your headlights.”
NHTSA complaint #11361430, filed 2020-09, 55,841 miles“Panoramic roof has crack on my first generation 2013 Tesla Model S, which Tesla claims to be due to impact with something from outside and my car is safe in garage with nothing over it when this happened. I wondered how can this be possible on a car with 5-star safety rating that roof cracks and it's not covered part of the vehicle warranty program.”
NHTSA complaint #10876277, filed 2016-06, 47,000 milesRelated service bulletins
- 11008831Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008830Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008829Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008827Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008824Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008807Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008806Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008805Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008803Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008800Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 29% |
| 2024 | 23 | 61% |
| 2023 | 58 | 50% |
| 2022 | 34 | 24% |
| 2021 | 45 | 25% |
| 2020 | 14 | 18% |
| 2019 | 4 | 9% |
| 2018 | 36 | 21% |
| 2017 | 96 | 22% |
| 2016 | 150 | 23% |
| 2015 | 189 | 28% |
| 2014 | 83 | 23% |
| 2013 | 122 | 26% |
| 2012 | 12 | 20% |
Other parts of the 2013 Tesla Model S
195 complaintsSuspension
92 complaintsTransmission and drivetrain
35 complaintsSteering
29 complaintsBrakes
25 complaintsVehicle speed control
25 complaintsFuel system
24 complaintsVisibility (wipers, defrost, mirrors)
22 complaintsEngine
21 complaintsBody and structure
19 complaintsExterior lighting
15 complaintsAir bags
8 complaints
← All problems reported for the 2013 Tesla Model S
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology