2017 Tesla Model S Other or unknown Problems
- Complaints
- 96about this part
- Share
- 22%of 429 total for the year
- Median mileage
- 27,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 96 complaints about the other or unknown of the 2017 Tesla Model S, 22% of the 429 complaints for this model year. Where a mileage was given, the median is 27,000 miles. 9 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The central computer (large screen in the middle) does not perform well and freezes while driving or sometimes wont let me start. Tesla said nothing wrong with it as on their system doesnt show any software issue and so they will not do anything. I am paying telsa to change this to mcu2. The date does not refer to any specific date this problem occured.”
NHTSA complaint #11389582, filed 2021-01, 60,000 miles“The mcu in my car simply stopped working. I could drive it but had no speedometer, no signals, nothing that is critical to driving safely. It would not start consistently and I was afraid it would stop in the middle of the highway on my way home. The mcu is the central computer in the car that controls everything.”
NHTSA complaint #11330628, filed 2020-06, 67,000 miles“My main screen would completely go black randomly and when that happens my instrument cluster in front of me would also go black and as a result I can't see how fast I'm going or my blind spots or anything really. It's the mcu that continues to have this problem and Tesla won't replace it.”
NHTSA complaint #11330708, filed 2020-06, 35,000 miles“I complain that Tesla failed to remedy the defect of malfunctioning emmc by replacing vcm daughterboard (see the letter received) within a reasonable time frame. Since last november I have received a number of letters from Tesla informing the recall and nothing happened.”
NHTSA complaint #11406558, filed 2021-04, 23,000 miles“My 2017 Tesla Model S p100d suffers from severe degraded infotainment computer. Tesla has said it is not a problem with the emmc (existing ntsb recall) in my case, but instead inadequate processing power for the new software, and they've recommended a $2500 upgrade . The system randomly goes to blank screens, fails to navigate properly, freezes, and is a major distraction while driving. Tesla has offered no solution to the problems.”
NHTSA complaint #11389073, filed 2021-01, 14,753 milesRelated service bulletins
- 11008831Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008830Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008829Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008827Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008824Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008807Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008806Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008805Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008803Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008800Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 29% |
| 2024 | 23 | 61% |
| 2023 | 58 | 50% |
| 2022 | 34 | 24% |
| 2021 | 45 | 25% |
| 2020 | 14 | 18% |
| 2019 | 4 | 9% |
| 2018 | 36 | 21% |
| 2017 | 96 | 22% |
| 2016 | 150 | 23% |
| 2015 | 189 | 28% |
| 2014 | 83 | 23% |
| 2013 | 122 | 26% |
| 2012 | 12 | 20% |
Other parts of the 2017 Tesla Model S
114 complaintsSuspension
107 complaintsForward collision avoidance
68 complaintsSteering
47 complaintsVehicle speed control
35 complaintsExterior lighting
28 complaintsBrakes
25 complaintsVisibility (wipers, defrost, mirrors)
25 complaintsLane departure
24 complaintsBack-over prevention (rear camera)
20 complaintsBody and structure
14 complaintsWheels
13 complaints
← All problems reported for the 2017 Tesla Model S
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology